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Liquor Store Clerk 2 (Sales Team Lead) - 102 East Main Street, Carnegie

Liquor Store Clerk 2 (Sales Team Lead) - 102 East Main Street, Carnegie-April 2024

Pennsylvania

Apr 2, 2026

About Liquor Store Clerk 2 (Sales Team Lead) - 102 East Main Street, Carnegie

　　Liquor Store Clerk 2 (Sales Team Lead) - 102 East Main Street, Carnegie

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　　Liquor Store Clerk 2 (Sales Team Lead) - 102 East Main Street, Carnegie

　　Salary

　　$37,164.00 - $55,316.00 Annually

　　Location

　　Allegheny County, PA

　　Job Type

　　Civil Service Permanent Full-Time

　　Job Number

　　CS-2024-74473-02130

　　Department

　　Liquor Control Board

　　Division

　　LC Str 0216

　　Opening Date

　　01/24/2024

　　Closing Date

　　2/6/2024 11:59 PM Eastern

　　Job Code

　　02130

　　Position Number

　　00080966

　　Union

　　UFCW - United Food and Com Wrkrs

　　Bargaining Unit

　　Pay Group

　　LS07

　　Bureau / Division Code

　　0216

　　Bureau / Division

　　Regional Operations

　　Worksite Address

　　102 East Main Street

　　City

　　Carnegie, Pennsylvania

　　Zip Code

　　15106

　　Contact Name

　　Debra Aungst

　　Contact Phone

　　717-307-2015

　　Contact Email

　　[email protected]

　　Description

　　Benefits

　　Questions

　　THE POSITION

　　We're looking for friendly, motivated individuals to help deliver outstanding customer care in the fast-paced environment of our Fine Wine & Good Spirits stores! If you are interested in food and wine pairing and assisting customers, this would be an opportunity to share and expand your knowledge!

　　DESCRIPTION OF WORK

　　This is shift lead work in a PLCB liquor store. An employee in this job is responsible for leading a shift in a liquor store or overseeing the work of lower-level clerks focusing on one particular aspect of a shift, such as ringing sales or unloading a shipment. While work includes the oversight of other clerks, the performance of routine duties is required. Work includes overseeing and engaging in customer service, ringing sales on a cash register, unloading shipments, stocking shelves, building displays, and cleaning the store.

　　Work also includes providing on-the-job training to lower-level store employees regarding store procedures and policies; assigning and reviewing the work of lower-level store clerks; completing accounting and inventory reports for the shift; overseeing cash management issues on the shift; and resolving customer service and product-related issues. Routine store duties are performed and directed independently, while guidance is sought from a manager or an assistant manager for new or unusual circumstances. Work is reviewed by a manager through conferences and reports for adherence to policy and procedures for the overall performance.

　　Work Schedule and Additional Information:

　　Full-time employment

　　Work hours vary between 7:00 AM to 10:00 PM, Sunday - Saturday.

　　Scheduled hours will be equal to 75 hours biweekly.

　　Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable.

　　You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

　　REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

　　QUALIFICATIONS

　　Minimum Experience and Training Requirements:

　　Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (commonwealth titles); or

　　Six months of retail sales work.

　　Other Requirements:

　　You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

　　You must be able to perform essential job functions.

　　Legal Requirements:

　　You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

　　How to Apply:

　　Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

　　Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

　　Failure to comply with the above application requirements may eliminate you from consideration for this position.

　　Veterans:

　　Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

　　Telecommunications Relay Service (TRS):

　　711 (hearing and speech disabilities or other individuals).

　　If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

　　The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

　　EXAMINATION INFORMATION

　　Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

　　Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

　　Your score is valid for this specific posting only.

　　You must provide complete and accurate information or:

　　your score may be lower than deserved.

　　you may be disqualified.

　　You may only apply/test once for this posting.

　　Your results will be provided via email.

　　Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

　　Health & Wellness

　　We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

　　Compensation & Financial Planning

　　We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

　　Work/Life Balance

　　We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

　　Values and Culture

　　We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

　　Employee Perks

　　Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

　　For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

　　*Eligibility rules apply.

　　Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk for six or more months full-time?

　　Yes

　　If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

　　Do you possess six or more months of full-time retail sales work?

　　Yes

　　You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

　　All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

　　Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

　　If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

　　If you have general questions regarding the application and hiring process, please refer to ourFAQ page. (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3)

　　Yes

　　WORK BEHAVIOR 1 - INVENTORY

　　Monitor inventory levels to ensure adequate supply of stock at all times. Duties may include daily physical/perpetual inventory comparisons to verify accuracy; requisition merchandise when supply reaches reorder point; transfer salable merchandise of excessive stock on hand; receive, verify, and inspect inventory shipments; properly store inventory considering unit code number, space availability, product rate of sale, date of stock, and safety conditions. Instruct employees in proper inventory procedures including recording damage or shortage, completing forms to account for receipts and expenditures, and forwarding reports to appropriate departments.

　　Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

　　A. I have experience monitoring inventory levels including requisitioning merchandise; transferring salable merchandise of excessive stock on hand; and receiving, verifying, and inspecting inventory shipments. I was responsible for all stages of inventory control operations including adjusting inventory levels based on product demand AND instructing employees in proper inventory procedures.

　　B. I have experience in some aspects of inventory control operations including receiving, verifying, and inspecting inventory shipments OR storing inventory AND instructing employees in proper inventory procedures.

　　C. I have experience in some aspects of inventory control operations including receiving, verifying, and inspecting inventory shipments OR storing inventory with guidance or assistance from others.

　　D. I have NO experience related to this work behavior.

　　In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

　　The name of the employer(s) where you gained this experience.

　　The experience you have in shipping, receiving, and inventory control operations.

　　The actual duties you performed related to the level of performance you claimed on this work behavior.

　　Your level of responsibility.

　　WORK BEHAVIOR 2 - CUSTOMER SERVICE/EFFECTIVE COMMUNICATION

　　Oversee customer service activities and promote good public relations by ensuring customers receive prompt and courteous service. This includes listening to customer concerns or complaints; taking appropriate action to resolve service issues; answering customer inquiries concerning products and product-related information; assisting customers in their product selection; and establishing appropriate interactions with customers, superiors, coworkers, and vendors to promote effective store operations.

　　Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

　　A. I have experience providing customer service by listening to customer concerns or complaints; answering customer inquiries; assisting customers in their product selection; AND taking action to resolve service issues. I was responsible for addressing corrective actions to resolve service issues.

　　B. I have experience providing customer service by listening to customer concerns or complaints, answering customer inquiries, and assisting customers in their product selection. I recommended corrective actions to resolve service issues, but did not have the final authority to carry out these actions.

　　C. I have experience performing at least one aspect of this work behavior such as assisting customers in their product selection OR answering customer inquiries.

　　D. I have NO experience related to this work behavior.

　　The name of the employer(s) where you gained this experience.

　　The level of customer service you provided and, if applicable, the types of customer complaints or issues you have resolved.

　　Your level of responsibility.

　　WORK BEHAVIOR 3 - POINT-OF-SALE COMPUTER SYSTEM/CASH REGISTER OPERATION

　　Operate a point-of-sale computer system to complete sales and check inventory of merchandise. Reconcile records of sales for sales transactions.

　　Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

　　A. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for all permission levels of point-of-sale functions AND reconciling records of sales for all cash drawers/sales transactions.

　　B. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for reconciling records of my cash drawer/sales transactions.

　　C. I have experience operating a cash register that did not have the capability to check or track inventory. I was responsible for reconciling records of my cash drawer/sales transactions.

　　D. I have NO experience related to this work behavior.

　　The name of the employer(s) where you gained this experience.

　　The actual duties you performed related to point-of-sale computer systems, checking inventory, and cash drawer/sales transactions.

　　Your level of responsibility.

　　WORK BEHAVIOR 4 - STANDARD BUSINESS SOFTWARE

　　Operate a standard office computer to send and receive email communications and prepare records and reports concerning store operations and transactions including daily receipts, bank transactions, shipments received, shortages or overages, unsalable merchandise, and merchandise transfers.

　　Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

　　A. I have computer experience performing all aspects of this work behavior including utilizing word processing and spreadsheet software to prepare records and reports; utilizing scheduling software; using a file management system; and sending and receiving email communications.

　　B. I have computer experience performing some aspects of this work behavior including utilizing word processing and spreadsheet software to prepare records and reports AND sending and receiving email communications.

　　C. I have computer experience performing at least one aspect of this work behavior such as using word processing software to write or edit copy OR sending and receiving email communications.

　　D. I have NO experience related to this work behavior.

　　The name of the employer(s) where you gained this experience.

　　The duties you performed, as well as computer functionality.

　　WORK BEHAVIOR 5 - SECURITY MANAGEMENT

　　Administer and oversee store security procedures (such as checking locks on doors, safes, cash registers, change fund boxes, etc.) to prevent theft by ensuring they are secure and functioning properly. In the event of a breach of security, notify proper authorities and follow recommended procedures to restore security.

　　Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

　　A. I have experience administering and overseeing store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc. to ensure they were secure and functioning properly. I was responsible for notifying authorities and following procedures to restore security in the event of a breach of security. I was responsible for documentation of all incidents.

　　B. I have experience in store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc. to ensure they were secure and functioning properly with guidance or assistance from others. Someone else was responsible for initiating procedures to restore security in the event of a breach of security. I provided documentation of incidents as needed.

　　C. I have experience in store security procedures including maintaining security of my point-of-sale system and cash drawer during my shift.

　　D. I have NO experience related to this work behavior.

　　The name of the employer(s) where you gained this experience.

　　The actual duties you performed related to security procedures.

　　Your level of responsibility.

　　Required Question

　　Agency

　　Commonwealth of Pennsylvania

　　Address

　　613 North Street

　　Harrisburg, Pennsylvania, 17120

　　Website

　　http://www.employment.pa.gov

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