About Us

　　A little curiosity fuels our soul for adventure and experiences. So, at Hotel Indigo ®, we do more than satisfy our guest’s curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Every day brings new discoveries, fresh ideas, and unexpected journeys.

　　So, just like our hotels, no two colleagues are the same. So, we’re curious about you. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.

　　Situated at 2,000m above sea level on the edge of the canyon in Jabal Akhdar, you will find a lifestyle property with 172 keys including penthouse suites and cliff side pool villas, the best spa in Oman spread over 2,200sq, plus great food and beverage concepts. We are a destination.

　　Are you ready to join our pre-opening team to lay the foundations for us to disrupt and build a culture that changes the stay experience complimented by views that will leave everyone in awe!

　　Your day to day:

　　People

　　Coordinate with team members to achieve better communication with the department.Financial

　　Perform tasks as directed by the Manager in pursuit of the achievement of business goals.Guest Experience

　　Be knowledgeable about the facilities, activities, equipment, services, and other pertinent information to provide guests with accurate information.

　　Maintained setup, order, and cleanliness following the departmental standards of all facilities and all areas and reported repairs and maintenance problems to the Supervisor.

　　Follow hotel procedures for registration of guests and visitors at the club.

　　Conduct activities and services for guests and members while giving proper instructions and safety reminders.

　　Conduct regular inspections to ensure cleanliness standards are maintained.

　　Apply correct charges to guests and visitors where applicable for use of the facilities and services.

　　Maintain cleaning equipment in good working order and report problems.

　　Greet and escort guests to lounge chairs and present towels.

　　Demonstrate service attributes by industry expectations and company standards including:

　　Being attentive to Guests.

　　Accurately and promptly fulfilling Guest requests.

　　Anticipate Guest’s needs.

　　Maintain a high level of knowledge which affects the Guest experience.

　　Demonstrating a “service” attitude.

　　Taking appropriate action to resolve guest complaints.

　　Responsible Business

　　Ensures the safety and well-being of guests and visitors of the swimming pool.

　　Attends to emergencies inside and outside the water to protect the health of guests, visitors, and employees.

　　Control towel issue and retrieval.

　　Maintain detailed knowledge of the hotel’s emergency response procedures, particularly in the event of drowning and heatstroke.

　　Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene, and Fire Life Safety.

　　Familiarize yourself with emergency and evacuation procedures.

　　Ensure all security incidents, accidents, and near misses are always logged promptly and brought to the attention of the Manager.

　　What do we need from you?

　　Current certification as Lifeguard by a recognized source of training.

　　CPR certified.

　　2+ years total experience in a related field in a luxury hotel or a well-established hotel brand.

　　Ability to pass a pre-employment physical skills evaluation as stipulated by the department.

　　Knowledge of customer service standards and procedures.

　　How do I deliver this?

　　We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG ® hotels.

　　Each IHG® hotel brand delivers True Hospitality in its way, and at the heart of it all are specific, core service skills.

　　True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.

　　True Confidence : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.

　　True Listening : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.

　　True Responsiveness : is about providing guests with what they need and doing so in a timely and caring manner.

　　There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing, and understanding people.

　　At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

　　Hotel Indigo is an upper-upscale boutique brand that captures the true spirit of the neighborhoods our hotels belong to. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area.

　　Making travel inspiring. It’s what we do. Let’s Go Further Together.

　　Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

　　At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.