At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.

　　Every team member is integral to our success. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.

　　Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.

　　Job Description

　　Job Summary:

　　The Lien Perfection Administrator I works with dealerships, the Department of Motor Vehicles, title agencies, and external and internal customers to obtain and verify information on outstanding liens. This position receives, examines, and ensures title/lien documentation is complete, accurate and in compliance with state and company guidelines.

　　Job Duties:

　　Follow up on and reconcile lien documentation through extensive phone and written communication with auto dealerships, state agencies, and internal/external customers.

　　Identify and resolve title issues, escalating as needed, to mitigate potential losses

　　Contact external and internal customers to obtain missing or inaccurate information

　　Receive mail, internal documents and/or external documents; examine documents for completeness, accuracy, and conformity to specified requirements

　　Maintain current knowledge of DMV regulations regarding vehicle titles for each state in which vehicles are processed

　　Complete title applications, check requests, and prepare overnight shipments for lost/duplicate titles

　　Utilize various software systems to obtain, validate, and enter document information

　　Responds to a variety of internal and external customer inquiries in a timely and thorough manner

　　Other duties as assigned ​

　　Education and Work Experience:

　　High school diploma or equivalent

　　0 -2 years auto finance experience preferred

　　Auto title experience preferred

　　Phone customer service skills preferred

　　Typing and ten key skills

　　Ability to use MS Office products, proprietary software and general office equipment

　　Strong attention to detail and sense of urgency

　　Ability to build rapport and relationships; ability to work in a team environment

　　Excellent written and verbal communication skills

　　Must be highly organized and able to prioritize workload

　　Must possess sound judgment in gauging the severity of identified problems

　　Ability to handle high volume of paperwork

　　Self-motivated with the ability to complete multiple tasks with minimal supervision.

　　Exeter Finance LLC is an Equal Opportunity Employer.

　　Individual compensation packages are based on various factors unique to each candidate including

　　skill set, experience, qualifications and other job-related reasons.

　　17.00 USD-$20.00

　　At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to provide options that make sense, getting customers behind the wheel of their car.

　　Every team member is integral to our success. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with auto dealers, or supporting the company from its corporate offices, you will enjoy a nurturing, invigorating and positive work environment.

　　We offer individually tailored compensation packages with competitive salary and benefits, plus training and development opportunities, team member recognition and awards, and so much more.

　　As an equal opportunity employer, we’re committed to hiring talented people, including veterans and military family members, who share our commitment to deliver outstanding customer service where we value our people, performance and service by exhibiting a Culture of Excellence.

　　If you are a California consumer and would like information about our online and offline privacy practices, please see our “California Consumer Privacy Statement” available here (https://res.cloudinary.com/govimg/image/upload/v1670513113/5b74966e98f5e27ebbf48fa8/Exeter%20Finance_%20CPRA%20California%20Consumer%20Privacy%20Statement%20Final.pdf) .