Overview

　　The Learning Designer - Field Learning is responsible for creating the comprehensive learning design in support of our Field Learning audience teams. They combine a solid understanding of adult learning principles and training dynamics to curate and develop contextualized content to design effective and business-aligned learning experiences. Learning Designers work with a wide range of stakeholders including SMEs, the audience team, and the Content Design & Production team to create and maintain audience learning experience(s) based on learning/performance objectives set by the Audience Team.

　　Learning Designers apply tested adult learning theories and translate audience learning objectives to refine, curate, create and/or develop learning assets. They proactively stay current with learning trends and share resources and learning with others on the team. Learning Designers align with Chick-fil-A’s learning and content strategy to shop for or create content, to ensure experiences are developed efficiently and effectively within the broader context of the business strategy and audience learning needs.

　　This position is based out of the Chick-fil-A Support Center Office in Atlanta, GA.

　　Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

　　Responsibilities

　　Review and understand complex topics and convert them into digestible learning experiences that will support business objectives and audience learning & performance needs

　　Determine and document the design needs and required learning content and assets for all learning modalities based on prioritized learning and performance objectives for the audience

　　Provide key stakeholders with design expertise and consultation for learning solutions according to desired business outcomes and audience needs.

　　Leverage audience insights & learning experience feedback to influence the development or refinement of designs, learning content and experiences

　　Assess existing content to determine content impacts and development needs for their audience

　　Use L&D’s authoring and design tools to make updates, edits or enhancements to existing audience learning assets and contextualize previously created reuseable content as needed

　　Partner with L&D’s Content Design & Production Team or vendor partners to develop, refine, or curate net new learning assets

　　Partner with Audience Lead and L&Ds analytics team to define evaluation strategies; owning and managing solution evaluation and outcomes

　　Ensure solutions meet learning and business objectives in support of the learning designer's audience team and align with departmental content strategy, design standards, and concurrent roadmap planning efforts

　　Work closely with Audience Learning teammates and leaders, as well as the Content Design & Production and Digital Learning teams to continue to influence learning modalities and capabilities to meet learner needs, in support of audience and departmental strategic priorities

　　Remain current with learning trends and learning design theories

　　Minimum Qualifications

　　Bachelor’s degree, preferably in human resources, education, instructional design, adult education, instructional technology, or a minimum of 3 years equivalent experience

　　Knowledge of adult learning principles

　　Ability to manage multiple projects simultaneously

　　Experience developing content, learning assets and resources

　　Ability to cultivate/build relationships and work collaboratively with internal partners and external vendors

　　Strong problem-solving skills, attention to detail, and quality-focused

　　Experience with Microsoft PowerPoint, Excel, Word, and other related computer programs

　　Experience with Adobe Creative products, including InDesign and other related programs

　　Preferred Qualifications

　　Advanced degree in human resources, education, instructional design, adult education, instructional technology, or equivalent experience and certification(s) (e.g., Designing Learning certificate or CPTD)

　　Strong project management experience

　　5+ years in instructional design or equivalent experience

　　Experience designing learning within multiple modalities (e.g., ILT, eLearning, video, job aids, participatory, etc.)

　　Experience engaging in design thinking practices

　　Experience with ADDIE, SAM, or other rapid design methodologies

　　Experience with Waterfall and Agile project management methodologies

　　Experience with a variety of Learning Management and/or Learning Content Management systems and platform, including authoring and publishing

　　Minimum Years of Experience

　　3

　　Travel Requirements

　　10%

　　Required Level of Education

　　Bachelor's Degree

　　Preferred Level of Education

　　Masters Degree

　　Major/Concentration

　　Human Resources, Education, Instructional Design, Adult Education, Instructional Technology

　　Requisition ID2023-15830

　　Job FunctionLearning & Development

　　Position TypeExperienced Professionals

　　Posting Location : LocationUS-GA-Atlanta