Our Opportunity :

　　Chewy.com is hiring a Learning Area Manager to manage a team of Coordinators and on-the-floor-trainers.  You will implement fulfillment center training across a wide variety of pet product and categories including consumables and hard goods, including brand awareness and communications, onboarding and new leadership assimilation.  We’re creating the premier pet food and supply business in ecommerce with a focus to drive operations and leadership development. We are passionate and results driven, but down-to-earth. We believe in excellence in all we do and accept nothing less.  In addition, you will have led teams of 4 or more direct reports and will have documented success in the development and promotion of direct reports.

　　What you'll do :

　　Lead and support ongoing development, provide regular performance feedback for team of Learning Coordinators and large team of on-the-floor trainers

　　Identify needs or gaps in learning process and in consultation with Operations Teams

　　Design training and development programs based on the organizational needs in consultation with local Learning Operations Manager

　　Recruit and observe team of on the floor trainers for process training

　　Conduct train-the-trainer sessions

　　Conduct Leadership training

　　Facilitate courses or learning sessions with all process job roles and with Leadership as needed

　　Track all training conducted across shifts and areas

　　Maintain daily communication with Operations, HR, Recruiting and other teams

　　Conduct remediation training as needed

　　Maintain knowledge of operation processes for ongoing assessment of the training process

　　Perform other duties as assigned

　　What you'll need:

　　BA, BS or equivalent experience

　　1-2+ years leading a team within a training/learning, HR or similar function

　　1-2+ years in Operations or process improvement role

　　Proficiency in computer usage, email, MS Office (Word, PowerPoint, and Excel, Outlook)

　　Understanding of fulfillment/distribution center/warehouse processes and flow

　　Well-developed observational and analytical skills

　　Effective verbal and written communications skills

　　Able to work flexible schedules / shifts as needed for 7 day operation

　　Effective skills for planning daily/weekly tasks and adapting to competing demands

　　Effective skills developing relationships across all levels and functions

　　Position may require some travel (<10%)

　　Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected] .

　　If you have a question regarding your application, please contact [email protected] .

　　To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .