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Director, Data Science
Director, Data Science-March 2024
Plantation
Mar 16, 2026
ABOUT CHEWY
We’re building and growing…in dog years. No longer a young pup, we’re proud to be one of the fastest growing e-commerce companies of all time.
10,000+ employees
Consumer Goods & Services, Healthcare
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About Director, Data Science

  Chewy’s Supply Chain Research & Planning (SCRP) group is looking for a highly motivated Director, Research Science, to join the growing Routing team. Combining a background in Supply Chain with a fundamental understanding of data science using applied statistics and causal inference methods, you will be instrumental for guiding our stakeholders to continuously improve our supply chain technologies and customer services through causal estimation. You will be responsible for designing and implementing solutions and technologies which will handle the growing business needs and play a key role in redefining what it means to be a world-class Data Science organization.

  What you'll do:

  Develop long term strategy for scaling the routing and delivery optimization systems

  Lead the team in model and algorithm development by taking business requirements and complex problem statements, and clearly defining data science/statistical projects

  Develop and operationalize machine learning and science-based tools/models iteratively to support growing business use cases and complexity

  Develop and deliver on key performance indicators for financial impact, customer impact, labor impact, and more.

  Hire, develop, and lead a team of operations research scientists and data scientists

  Bring strong communication skills and clear articulation of the vision and implementation plans

  Drive Operation and Technical Excellence delivering highly scalable plans and systems

  Work with Supply Chain leadership to build a roadmap and clearly defined vision for the team

  Identify and manage priorities within the context of overall Chewy objectives

  What you'll need:

  8+ years in routing, optimization, machine learning, data science, and/or engineering positions in top CPG, retail, or e-commerce organizations.

  5+ years’ experience managing people and leading a team of leaders.

  An advanced degree (M.S., Ph.D., or equivalent experience) in Statistics, Applied Mathematics, Engineering, Computer Science, or related field.

  Proven experience with bringing structured thinking in ambiguous problems spaces and delivering solutions.

  Experience with machine learning and advanced optimization methodologies.

  Experience leading, coaching, and developing a high performing team.

  Position may require travel.

  Bonus

  Supply Chain, E-commerce, retail, or startup experience is a plus.

  Demonstrated ability to deal with ambiguity, needs prioritization, and results delivery in a dynamic environment.

  Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected] .

  If you have a question regarding your application, please contact [email protected] .

  To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .

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