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　　Job Category

　　Software Engineering

　　Job Details

　　About Salesforce

　　We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

　　Role Description

　　We are seeking a seasoned Software Engineer to join Salesforce Service Cloud.

　　If you're obsessed with customer success, if you are fired up by the power of the Salesforce platform, if you want to be part of the #1 cloud and if you want to work with world-class engineers and leaders, then, this is the job you are looking for!

　　Team description

　　Within Service Cloud, our main mission is helping our customers to serve their customers at scale. We deliver mission-critical services for our customers to serve their customers across every touchpoints. We empower Service Agents with intelligent and personalized service experience. Focusing on Knowledge Base Management, you can contribute by helping agent to solve cases faster, enable customers to self-serve their needs, deliver answers across all channels.

　　The candidate must have the technical prowess to write fast and efficient code, deploy and integrate. The candidate has a deep interest and ideally experience in broad software platforms, including platform information architecture, information flow, the appropriate modularization and loose coupling, flexibility vs specialization, and optimization. The candidate embodies a can-do approach backed by accomplishments. In addition, this engineer needs to be passionate about new cool technologies and stay current with a broad range of industry trends and developments.

　　Your impact

　　Architect, design, implement and tune robust components that perform and scale in a multi-tenant environmentMaster our development process, culture and code base, then improve itWrite unit and functional automation to validate code qualityService ownership of the components and features your team ownsAnalyze and provides feedback on product strategyContribute to long-range product requirements, best practices, and operational guidelines, with focus on continuous improvement of platform reliability and serviceability

　　Required skills

　　5+ years of software development experience - Java preferredDeep knowledge of object-oriented programming and experience with at least one object-oriented programming languageProven understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JavaScript, JSON.Outstanding attention to detail and communication skillsPassion for learning and working with others to improve yourself, the team, the product, the companyAbility to work in a distributed and fast pace environmentDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc).

　　Desired skills

　　Experience building highly scalable web applications.Solid understanding of Database technologies such as SQL, PL/SQL and relational database schema designKnowledge of back-end systems and API's, developer tools and compilersExperience in automated testing including unit and functional testing using Java, JUnit, JSUnit, SeleniumExperience with agile software development, and short release cycles

　　Benefits & Perks

　　Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full

　　Open to Flex (1-3 days/week in the office), or Office-Based (4-5 days/week in the office)

　　Check out our Salesforce Engineering Blog

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　　Posting Statement

　　At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

　　Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

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