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Lead Services Consultant
Lead Services Consultant-July 2024
Bangalore
Jul 1, 2026
ABOUT CELONIS
Celonis helps companies reveal and fix inefficiencies they can’t see, enabling them to perform at levels they never thought possible.
1,001 - 5,000 employees
Software
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About Lead Services Consultant

  We're Celonis, the global leader in execution management and process mining technology, and one of the 50 most valuable private companies in the world. We believe that every company can unlock its full execution capacity - and for that, we need you to join us.

   

  The Team:​

  Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise

  The Role:

  As a Lead Services Consultant, you lead our agile project teams to accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities, define technical and business requirements, and lead your project team towards developing data-driven process insights and actions to ensure that customers receive maximum value. You will become an expert in all kinds of company processes such as Finance, Order Management, Procurement, Warehouse Management, Customer Service, Production, e-Commerce, Opportunity Management, Supply Chain Management. You ensure that your team delivers the agreed scope on time. You always leverage the newest features and functionalities of the Celonis software, such as Process Analytics, Execution Apps, Process Automation, Real Time Data Ingestion, Task Mining and Machine Learning. 

  The work you’ll do:

  Conduct technical and business workshops to translate our customers' strategic objectives into high-impact Celonis use cases Lead and drive the Celonis implementation project to ensure the optimal solution to tackle the defined use cases (Data modelling, SQL data transformations, Process analysis building, KPIs building) Design and implement innovative analyses and execution apps and enrich them with Machine Learning algorithms (Python) or Task Mining to make the customer’s processes transparent and automated  Analyze the data to identify process inefficiencies and understand the root causes to jointly suggest approaches to overcome them Quantify the business and financial potential and present the most relevant KPIs to the management  Conduct value creation workshops and align measures to improve process inefficiencies  Manage customer expectations and project planning Set the foundation of the path to value to make the long-term customer success journey happen The qualifications you need:

  At least 8+ years working experience in IT-Consulting, Solution/Data Consulting or Process Improvement/Excellence Consulting, within Software Vendors, Consulting firms or System integrators Demonstrated ability to translate business requirements into technical solutions (Data models)  You are knowledgeable of data related languages (SQL required, other programming languages such as Python are a plus)  A strong appetite for value driven approaches (KPIs definition, business case calculations, value realization approaches) and Data topics (Big Data, Data Mining, and Process Mining) General understanding of companies business processes and related financial metrics and are willing to learn in this area. Knowledge of standard ERPs (SAP and related business processes such as Order-to-Cash or Procure-to-Pay) is a strong plus Willing to develop a strong expertise on our solution through a continuous learning approach Strong consulting skills and enjoy interacting with various customers (Business workshops up to solution demonstrations) Excellent analytical skills, well-organized and you are known for being a quick learner Fluency in Italian and English Bachelors or Masters in: Technology Management, Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program What Celonis can offer you:

  The unique opportunity to work within a new category of technology, Execution Management Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more) Great compensation and benefits packages (stock options, Gympass membership, retirement plan, generous time off, family leave from day one, and more) Mental well-being support (LifeWorks Employee Assistance Program, mindfulness tools, virtual events, and more) A global and growing team of Celonauts from diverse backgrounds to learn from and work with An open-minded culture with innovative, autonomous teams Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more) A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future What Celonis can offer you:

  The unique opportunity to work within a new category of technology, Execution Management Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more) Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here Physical and mental well-being support (subsidized gym membership, access to counselling, virtual events on well-being topics, and more) A global and growing team of Celonauts from diverse backgrounds to learn from and work with An open-minded culture with innovative, autonomous teams Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more) A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future About Us

  Since 2011, Celonis has helped thousands of the world’s largest and most esteemed companies yield immediate cash impact, radically improve customer experience, and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organization has a common language for how the business runs, visibility into where value is hiding, and the ability to capture it. Celonis is headquartered in Munich, Germany and New York City, USA with more than 20 offices worldwide.

  Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws.  As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations.  Different makes us better.

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