As a Lead Service Valet, you will work in conjunction with the District Manager and assist with managing the total service delivery for the district's apartment communities. This includes providing direction and oversight for the part time associates (Service Valets) within the assigned district.
Pay rate: starting at $23/hour
Additional compensation: mileage reimbursement
Schedule/Hours: varies
Essential duties include:
Deliver on our "every door every night" business expectation and set the standard in delighting our residentsAssist District Manager with training associates (Service Valets)Spot check associates (Service Valets), focusing on safety, quality control and productivityCollect same night missed trash, walk/track problem propertiesCommunicate with District Manager concerning delays, unsafe sites, accidents, and other maintenance problemsProvide waste and recycling collection coverage for understaffed properties within an assigned districtDocument and report all property and resident non-complianceProvide oversight of the nightly collection process during District Manager days offAssist with evening recruiting efforts -- may include referral generation and flyer distributionProvide candidates with a realistic job preview from the associate (Service Valet) perspectiveAssist with presentations during team meetingsAssist the District Manager with coordinating work schedules, evaluating job performance and motivating associates (Service Valets)Provide leadership for the associates (Service Valets) in the areas of safety and training Qualifications:
Must be at least 18 years of ageHigh school diploma or GED equivalentCustomer service and prior people management experience preferred```{=html}
```- Great verbal and written communication abilities- A smart phone with data plan to access our mobile app- Open bed pick-up truck or trailer to transport trash items from door to compactor REQUIRED- Ability to operate a motor vehicle and drive locally to other properties as needed- Ability to work outdoors, and drive in changing weather conditions- Flexibility to work split schedule and/or be on call during irregular hours depending on business needs
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```- Ability to lift and transport up to 50 lbs. up & down stairs- Ability to walk distance of property, and be exposed to disagreeable odors