This job was posted by https://www.kansasworks.com : For moreinformation, please see: https://www.kansasworks.com/jobs/12910919South Western Communications

South Western Communications, SWC, is one trusted source forcommunication, physical security and life safety solutions to meet theneeds of Healthcare, Education, Detention and Commercial customers. Weutilize a consultative approach to conduct an in-depth needs analysis,enabling our customers to fulfill their mission critical processes. Wecontinuously research and select only the best-in class productcollection. We utilize these products to create an integrated solutionwith your goals and needs in mind, ensuring satisfaction and flawlessintegration. At SWC, we strive to exceed your expectations and investthe time and resources into every job because we care about ourcustomers.

Position Description

Title: Lead Technician Reports to: Project Manager

Class: Full-Time Type: Hourly, Non-Exempt

Job Code: Field Service Tech/Senior EEO Category: Technicians

Revised: 10/2012

Primary Role:

Responsible for the installation, troubleshooting and maintenance ofelectronic communication systems, with experience in VOIP, SIP, computerand networking systems. The Systems Technician is responsible forinstalling and servicing the systems in the most efficient and effectivemanner to assure minimum down time and maximum performance. Thetechnician is responsible for communicating system performance to thecustomer.

Responsibilities:

1. Responsible for the final hookup and programming of electronicsequipment for new jobs

2. Responds to customer's service-related issues promptly

3. Tests and documents readings for customer's systems

4. Updates customer files

5. Troubleshoots and repairs electronic components

6. Responsible for handling on-call duties on a regular scheduled basis

7. Trains and instructs the customer on the proper use of the equipment

8. Responsible for reading and interpreting wiring diagrams,schematics, and blueprints

9. Responsible for operation of the following test equipment: VoltMeter, Ohm Meter, Oscilloscope, Spectrum Analyzer, Multimeter, andImpedance Meter

10. Assists with preventive maintenance of customer equipment

11. Responsible for accurate tracking on time sheets,service/installation tickets and

inventory items.

12. Full compliance with company's and customer's safety program

13. Serve as onsite SWC representative when Project Manager is notavailable

14. Trains owner as requested by PM

15. Coordinates with subcontractors and general contractors

16. Other duties as required or assigned by company management

Accountability:

The Sr. Technician will be accountable to the Project Manager. Secondaryaccountability will be to the other management team members, employeesand customers of the company.

Qualifications:

A two-year electronics degree or equivalent combination of education and1 plus years as Sr. Technician. Superior experience in the installation,testing and troubleshooting of equipment/systems. Experience with VoIP,telephony, data networks, wireless data, fire alarm, CCTV, soundsystems, or nurse call applications preferred. Cisco and Microsoftcertifications desirable. Possess and applies total knowledge ofequipment, systems and procedures. Ability to supervise technicians inan efficient and productive manner. Ability to manage small to mediumprojects. Rauland certifications move you to the head of the line.

Education Requirements

* Minimum: High school graduate. Must be able to read and write atBasic English proficiency. Must be able to compute basic math functionswithout difficulty. Can read CAD generated prints and buildingblueprints and riser diagrams. Has solid grasp of basicelectronics/electrical theory formal instruction is preferred. Isproficient ith PC and has proven aptitude in simple engineering andconstruction.

* Preferred: Associates Degree in Electronics, IT or ComputerProgramming; NSCA CEST Certification, NICET certification. RCDD andfactory training a plus.

Travel:

Some out of town travel may be required.

Additional Skills and Abilities:

Excellent written and verbal communication skills.

Must be responsible, self-motivated, self-starter, personable andwell-organized.

Superior customer service skills to deal with both internal and externalcustomers.

Ability to manage multiple tasks simultaneously.

Strong interpersonal skills; ability to work with diverse groups.

High proficiency in the use of personal computers including suchprograms as MS Word, Excel, Access, PowerPoint and Outlook.

Achieve product expert efficiency of SWC products.

Ability to demonstrate planning, organizing and implementing skillswhich allow the successful completion of a project by a specific duedate.

Must be able to effectively handle stressful situations.

Must be able to read and effectively interpret general businessdocumentation.

Valid and current driver s license.

Physical, Mental and Environmental Requirements:

1. Employee is required to stand, wa