Impact Kitchen  is looking for enthusiastic, passionate, service-oriented Supervisors to help lead the day-to-day operations at our Flagship locations! 

　　If health and wellness is your passion, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a diverse and dynamic team, then working with Impact might be a great fit for you! Read on to learn more about the opportunities here at Impact Kitchen. We look forward to adding your unique energy to our team and helping us make a positive Impact Everyday!

　　OVERVIEW OF POSITION

　　Impact Kitchen’s Lead Line Cook/Back of House Manager  on Duty  position is a supervisory role in the Back of House (kitchen) department. The primary responsibility of every  MOD  is to ensure all aspects of service run smoothly and according to Impact Kitchen’s standards of excellence. Our Back of House  MOD  position oversees and works alongside the Dishwasher, Hot Cook, and Service Line Cook positions with the goal of delivering great food, minimizing waste, and adhering to Food Safety standards. All MODs are expected to role model Impact Kitchen’s brand and values and support their Restaurant Management Team in generating excellent staff culture and ensuring high guest satisfaction.

　　ESSENTIAL DUTIES

　　Able to execute all Back of House positions in order to support a smooth service

　　Set a positive tone by leading the staff shift huddles while regularly communicating with the Restaurant Management team

　　Manage guest relations and ensure the highest standards of food quality & food safety as set in place by Impact Kitchen's food quality control

　　Resolve concerns or comments with timely follow-up and ensure proper communication and handover to Restaurant Management as needed.

　　Ensure all opening and closing shift duties are completed according to Impact Kitchen protocol,  contributing to daily reports, manager checklists, and manager log books as appropriate

　　Oversee all Back of House operations throughout service

　　Address cleanliness issues, safety issues, repairs and maintenance as needed

　　Delegate checklist items and manage labour based on business volume

　　Facilitate meal breaks

　　Maintain regular communication & check-ins with the Front of House or Back of House team throughout service

　　Support an inclusive and safe work environment

　　Resolve internal concerns, provide coaching, and escalate to the Restaurant Management team as needed 

　　Understand & follow all WSIB and Incident Reporting procedures

　　Lead by example & be an ambassador of the Impact Kitchen brand, standards, dress code, and operating practices

　　QUALIFICATIONS

　　Minimum of 2 years restaurant experience preferred

　　Excellent leadership skills

　　Ability to communicate effectively and respectfully and lead others

　　Strong understanding of food safety and public health practices

　　Ability to execute and thrive in a fast-paced environment 

　　Exceptional time management and organizational skills with the ability to multitask 

　　Be able to work in a standing position for extended periods of time

　　Availability to work days, evenings, and weekends as business requires

　　Ability to lift up to 50 LBS

　　Work Permit required

　　Preferred but not required: Food Handlers Certification

　　Preferred but not required: 1 year supervisory experience

　　WHY WORK AT IMPACT?

　　Grow with us!  As Impact Kitchen grows there will be new leadership opportunities, including salaried positions. We always look to promote from within, providing mentorship and development along the way.

　　#TEAMIMPACT  Calling all team players! We value all of our employees and recognize that we can accomplish so much more when we work together.

　　Health & Wellness  Joining the Impact Kitchen team provides you with opportunities to learn more about nutrition, health, and wellness.

　　Make an Impact  - Impact kitchen provides meaningful employment, from our nutritionally based menu and food philosophy, the mission and values that guide all aspects of the business, to our drive to continually find new ways to serve our community.

　　Compensation & Team Perks  include:

　　50% staff discount on Impact Kitchen brand purchases Opportunities for Internal Promotion

　　Free team events

　　Compensation:  $17/hour to $19/hour plus tips ($4-$5/hr)

　　Impact Kitchen is proud to be an equal-opportunity employer, fostering diversity and inclusion. At Impact Kitchen, we value everyone's unique contributions. Join us in creating a workplace where talent knows no boundaries.

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