Overview
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right forour customers and our employees. We provide our employees with the training,support and an opportunity for unlimited professional growth. Join us andbecome an EXPERT!
Service Experts Company Perks and Benefits for YOU
Top Pay for Top Performers, including incentive and bonus opportunities,depending on the position
Our Top Installers earn over $80,000 annuallyGenerous PTO provided
19 paid days off within your first year of employment (vacation,personal holidays, & national holidays)24 paid days off after your 2nd year of employment
No layoffs during "Slow Season" - due to our extensive customer base,you will never have to worry about not being able to provide for your familyyear-round
Ready to get out of your work truck? We have ample advancement andcareer-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical,Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and toolreplacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive companymatching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect youand your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance,and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating,Air Conditioning, & Plumbing!Responsibilities
Works under the direction of the Field Supervisor or General Manager toinstall HVAC equipment and accessories in the customer's homeInstalls heating, air conditioning, ventilation, and refrigerationequipment, as well as accessories, in accordance with company requirementsand manufacture specifications. As needed, performs limited diagnostics.Designs, fabricates, and installs various ducts and duct fittings asrequiredPerforms start-ups on air conditioning and heating systems and othercomponentsDelivers excellent customer service and sustains high levels of customersatisfaction.Promotes products and services to the customer. Calls Sales and ServiceCoordinator with specifics on replacement product sales leads generated fromcustomer service visit.Responsible for delivery and removal of equipment needed to complete theinstallation workEnsures company property, vehicles, and tools are being properly used,maintained, and accounted for • Completes all paperwork in aneat, accurate, thorough, and timely manner. Collects payment from customerRepresents the company professionally, honestly, and ethically in allbusiness matters and concernsResponsible for keeping installation vehicle clean and neat both inside andoutside in keeping with the company's professional imageFollows standard procedures and process, ensures that the company vehicleis properly stocked, returns defective warranty parts to branch, andorders/replenishes vehicle stock as needed. May be responsible forcompleting material requisition forms and related administrative activities.Assists the Field Supervisor or General Manager with site supervision,planning, and estimatingAssists the Field Supervisor or General Manager with completing qualityaudits on selected installations to ensure superior performance, quality,and customer satisfactionTrains other installers in technical skills and company procedures, asassignedPerforms similar/other duties as needed or assignedHealth & Safety Roles and Responsibilities
Reports any unsafe acts, conditions and hazards to directsupervisor/manager immediatelyReports any contravention of legislation or company policy, procedure orprogram to direct supervisor/manager immediatelyCorrects substandard acts or conditions within area of controlUses and maintains appropriate personal protective equipment (PPE) asprescribed by company program(s) or procedure(s)Never removes or renders ineffective any safety guards, devices, orclothing prescribed to be in place or wornComplies with the general rules as prescribed by company program(s)procedure(s)Operates devices or equipment as prescribed by company program(s) orprocedure(s)Participates in any safety initiatives, teams, or committeesReports all injuries or incidents as prescribed by company program(s) orprocedure(s) immediatelyProvides input on developing safety initiatives and plans to eliminate