DESCRIPTION:

Duties: Deploy and configure monitoring and observability tools. Work with site reliability engineering (SRE) teams to provide advanced support for all instrumentation on public and private clouds. Integrate and automate observability tools. Drive all instrumentation for application performance agents across all commercial banking applications. Partner with vendors and cross-lines of business to provide solutions to automate deployment for agent instrumentation in the private and public cloud. Work with cross-line of business teams, service providers, and partner organizations to ensure consistent SRE strategy and practices. Instrument all AWS services with proper tools for SRE support. Analyze and reduce costs for observability tools by implementing best practices. Support all AWS services to implement monitoring, dashboards, and alerts that can proactively alert SRE teams. Develop dashboards to analyze data for application performance. Contribute to technical and product direction in light of the product roadmap and potential risks. Perform specific use cases from different groups and challenge the team to build solutions that reduce user issues and can be easily supported. Educate application developers on the best way to understand the runtime state of a product effectively through telemetry.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Applied Computer Science, Computer Engineering, or related field of study plus 3 years of experience in the job offered or as Infrastructure Engineer, Production Engineer, Systems Analyst, IT Consultant, System Administrator or related occupation. The employer will alternatively accept a Bachelor's degree in Applied Computer Science, Computer Engineering, or related field of study plus 5 years of experience in the job offered or as Infrastructure Engineer, Production Engineer, Systems Analyst, IT Consultant, System Administrator or related occupation.

Skills Required: Requires experience in the following: Public cloud; Terraform; Datadog; CloudWatch; Splunk; Python; Linux; CI/CD; Active Directory; DevOps; Site Reliability Engineering.

Job Location: 8181 Communications Pkwy, Plano, TX 75024. Telecommuting permitted up to 40% of the week.

JPMorgan Chase Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans