DESCRIPTION

　　Are you an experienced engineer who enjoys working with diverse technologies? Are you confident in navigating the realm of micro-services and architectural patterns?

　　In this exciting role, you would be central in creating tools that aggregate results of different types from multiple sources. This position provides a unique opportunity to showcase your technical abilities and contribute to the success of our innovative applications.

　　If you are tech-savvy, meticulous and ready for a long-term commitment, we welcome you to join our dedicated team as a Lead Web / Mobile Application Support Engineer .

　　WHAT YOU’LL DO

　　Run Kubernetes components

　　Manage application and system monitoring, troubleshooting and fixing issues and bugs

　　Oversee mobile client application troubleshooting for both iOS and Android systems

　　Engage with customers via calls or chat to resolve their problems online

　　Showcase comprehensive hands-on expertise in micro-services and architectural patterns

　　Work proficiently with App Insights and Log Analytics

　　Develop new and modify existing queries and alerts in Azure Monitor

　　Write SQL queries and set up, monitor alert notifications

　　Document RCA (Root Cause Analysis)

　　Automate maintenance operations using scripting languages: PowerShell, Bash, Kusto Query Language

　　WHAT YOU HAVE

　　Significant practical experience in technologies such as AKS, Application Gateway, Kubernetes and Azure SQL Server

　　Proficiency in App Insights and Log Analytics

　　Experience in ITSM (Incident, Problem and Change Management)

　　Excellent professional writing skills for maintaining technical documentation

　　NICE TO HAVE

　　Background in scripting languages such as PowerShell, Bash, Kusto Query Language

　　Skills in Dynatrace and ServiceNow

　　WE OFFER

　　We connect like-minded people

　　Delivering innovative solutions to industry leaders, making a global impact

　　Enjoyable working environment, whether it is the vibrant office or the comfort of your home 

　　Opportunity to work abroad for up to two months per year

　　Relocation opportunities within our offices in 50+ countries

　　Corporate and social events 

　　We invest in your growth

　　Leadership development, career advising, soft skills and well-being programs 

　　Certifications, including GCP, Azure and AWS

　　Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru 

　　Free English classes with certified teachers 
 

　　We cover it all

　　Participation in the Employee Stock Purchase Plan

　　Monetary bonuses for engaging in the referral program 

　　Comprehensive medical & family care package   

　　Four trust days per year for personal needs

　　Discounts for fitness clubs

　　Benefits package (hotels, restaurants, stores and services)

　　ABOUT EPAM

　　EPAM Armenia is a team of 900+ talented innovators united by a passion for technology. In 2014, we opened our first office in Yerevan, and now we have a second engineering hub in Gyumri. We've built a continuously learning organization that helps its employees rapidly advance their careers. Here you will work with the world's industry leaders, support impactful projects using the latest technologies, collaborate with multi-national teams, and have access to a wide variety of development opportunitiesEPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

　　At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.