Come and join the best boating club in the business – Your Boat Club!
Your Boat Club is seeking a Lead Dockhand to join our team at our new Naples location. As a Lead Dockhand, you will have a hands-on role in the club's day-to-day operations, including managing members, rentals, docks, and transient slips. You will also work closely with the staff, helping to train, schedule and lead dockhands. Providing excellent customer service is a top priority, ensuring our customers have the best boating experience possible. If you are passionate about boating and committed to providing exceptional service, we would love to hear from you!
Duties and Responsibilities:
Assisting in leading a team of employees in providing excellent customer service.
Adhering to and enforcing safety regulations, rules, and boating/water regulations.
Keeping boats clean and maintained according to company standards.
Assisting members and renters throughout the boating experience, including helping in/out of the boat and loading and unloading the vessel.
Rental and Member check-in/out processing, including gassing and checking for damages.
Required Skills and Abilities:
1-3 years of boating and/or marina management.
At least one year of lead experience.
Knowledge of the area/body of water is a plus, though not required.
Excellent customer service skills.
Strong leadership skills.
Ability to work in a fast-paced environment and manage downtime duties.
Compensation:
This position starts at $18.00 an hour and will vary based on experience.
About Your Boat Club:
At Your Boat Club, we are committed to providing the finest boating experiences that are both safe and enjoyable without any hassle. Our journey started in 2009 with only five boats by owners Luke Kujawa and Michael Jellish. Today, we boast over 40 locations across four states. Our services include memberships, daily rentals, full marina services, and, at some locations, bike, UTV, and snowmobile rentals. Our main objective is to keep our existing members happy by providing them with exceptional service, superb boats, and great availability. Annually, we hire seasonal help at various locations and seek to hire individuals who we believe will be "A" type employees: always friendly, professional, adaptable, and possess great customer service skills.
Special Instructions to Applicants:
Please note that if we decide to extend an offer to you, Your Boat Club will conduct a thorough background check on applicants.
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