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Lead Control Management Officer - Shared Services Operations
Lead Control Management Officer - Shared Services Operations-March 2024
West Des Moines
Mar 28, 2026
ABOUT WELLS FARGO
Wells Fargo is a diversified, community-based financial services company with a vision to satisfy customer’s financial needs and help them succeed financially.
10,000+ employees
Financial Services, Technology
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About Lead Control Management Officer - Shared Services Operations

Why Wells Fargo:

This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. At Wells Fargo, we support employees' career aspirations and growth. We're proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.

We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

About this role:

Wells Fargo is seeking a Lead Control Management Officer to join our Control Management Team supporting Shared Services Operations within the Chief Operating Office. This role will sit within the Control Management Operations function which aligns to Payments Transformation and will be responsible to develop and maintain a strong control environment for the RAU and projects associated with this function.

This role will also support delivery of initiatives across front-line businesses, build relationships with a wide variety of enterprise partners, and to ensure that significant and emerging risks are captured properly as they arise.

In this role, you will:

Lead complex initiatives designed to mitigate current and emerging risks with broad impact

Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area

Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies

Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area

Develop and implement risk monitoring and risk reporting processes and controls

Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies

Lead Control Management project or virtual teams

Required Qualifications:

5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:

Direct and proven experience developing and implementing solutions for Control Management Activities inclusive of, but not limited to, RCSA, Issue Management, and Global Delivery Activities.

Experience working in or closely with Front lines Business Groups Operations (or external equivalents) sufficient to demonstrate a working knowledge of their products/services, key processes/systems, and organizational structure.

Strong working knowledge of Payments Operations and relevant risks and controls of the business - Payments Operations and/or Payments Transformation.

Working knowledge of the Risk Management Framework (RMF) concepts and policies across risk types (operational, financial crimes, etc.)

Knowledge across enterprise risk management framework, including new business initiatives, risk identification, issues and escalations management, risk measurement and risk acceptance.

Demonstrated ability to develop partnerships and collaborate with other business and functional areas.

Excellent communication skills (verbal, written and interpersonal); ability to concisely articulate complex concepts in a clear manner.

Strong project management and execution skills, including the ability to manage multiple engagements simultaneously.

Ability to influence stakeholders in a collaborative environment without direct organizational Authority.

Proven ability to develop pertinent reporting and analytics to help in understanding and aid in the development of solutions for complex risk and control issues.

Ability to identify root cause of identified issues and evaluate potential mitigation plans.

Job Expectations:

The selected candidate must be located in one of the listed work locations; this position is expected to work on site 3 or more days per week per Wells Fargo's standard operating model.

Relocation assistance is not available for this position.

Visa sponsorship is not available for this position.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$111,100.00 - $197,500.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

Health benefits

401(k) Plan

Paid time off

Disability benefits

Life insurance, critical illness insurance, and accident insurance

Parental leave

Critical caregiving leave

Discounts and savings

Commuter benefits

Tuition reimbursement

Scholarships for dependent children

Adoption reimbursement

Posting End Date:

13 Oct 2024

* Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-404931-4

Updated: Tue Oct 08 02:21:57 UTC 2024

Location: WEST DES MOINES,Iowa

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