Lead Case Manager - Keys to Housing

　　Denver, CO (http://maps.google.com/maps?q=2877+Lawrence+Denver+CO+80205)

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　　Description

　　WHAT MAKES VOA SPECIAL

　　Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado’s most vulnerable citizens.

　　Do you want a career that pays and does incredible work supporting the community? Do you want a career that contributes to the greater good of humanity? The pandemic has caused an even greater need in our services, and WE ARE HIRING!

　　Job Summary

　　Case Manager 4 (Team Lead) directs and facilitates the delivery of appropriate support services for participant households as indicated by relevant service modalities. Job duties include conducting needs-based and program eligibility assessments, engaging in community outreach, providing case management services, and program-wide service coordination. The Case Manager 4 (Team Lead) is responsible for possessing an in-depth knowledge regarding general program requirements and field-relevant best practices and standards in order to act as a resource, guide, and mentor for other team members. The Case Manager 4 (Team Lead) not only carries a case load but also leads a team. Further, Case Manager 4 (Team Lead) is charged with serving as a mentor to junior personnel to support the development of knowledge and experience in best practice standards throughout their work group.

　　Requirements

　　Competencies

　　Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect, and Service).

　　Models and VOACO’s three critical virtues of HHS (Hungry, Humble, People Smart).

　　Passion for process improvement, mentorship, education, human services, smart administration, and the delicate practice of linking each of these domains to one another in policy, practice, and process.

　　Qualifications of Position

　　Bachelor’s degree in human services, social work, or a closely related field or related experience.

　　1 year of direct, full-time case management experience demonstrating the ability to consistently apply field-relevant best practices and standards.

　　Must possess a Colorado driver’s license and state-mandated automobile insurance.

　　Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).

　　Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.

　　Knowledge and Skills

　　Ability to respectfully and professionally serve individuals hailing from diverse backgrounds, cultures, ideologies, and religions.

　　Ability to work and thrive within a diverse, multicultural team environment.

　　Ability to take initiative and work independently.

　　Ability to communicate effectively verbally and in writing.

　　Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services.

　　Position Type and Expected Hours of Work

　　Full-Time

　　Work hours vary depending upon program requirements but are typically scheduled around a 40-hour work week M-F.

　　Position Salary Range:

　　$ 22.00 - $24.00

　　Starting Pay:

　　Based on experience

　　Benefit eligibility is based on job type/status

　　Paid Holidays

　　Paid Time Off

　　Volunteer/Wellness Day

　　Tuition Assistance

　　Pension and 403b Retirement Plan

　　Health, Dental, Vision, Pet Insurance

　　Life Insurance (Including Accidental Death & Dismemberment)

　　Accident Insurance

　　Long-Term Disability

　　Employee Assistance/Work-Life Balance Program

　　Employee Discount Program

　　LifeLock with Norton

　　Public Service Loan Forgiveness

　　Volunteers of America is an EEO Employer

　　POSITION WILL REMAIN OPEN UNTIL FILLED

　　Salary Description

　　22.00-24.00/hr