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Laboratory Services Manager
Laboratory Services Manager-March 2024
Boca Raton
Mar 27, 2026
About Laboratory Services Manager

  As a leader in the science of nutrition, Nestlé Health Science believes in empowering healthier lives for patients and consumers through a rich product portfolio featuring top brands such as Garden of Life®, Nature’s Bounty®, Vital Proteins®, Nuun®, Persona Nutrition®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more, as well as through Aimmune Therapeutics, a biopharmaceutical company developing therapies to prevent, manage and treat food, GI and metabolic-related diseases.

  Our team members are challenged to make a genuine impact and play an integral role in driving the business forward. We embrace a dynamic culture that always puts the consumer first, and where ownership, accountability and agility are celebrated at every level. To help our people thrive, we offer expansive career growth potential, the opportunity to work alongside and learn from talented colleagues with diverse backgrounds and skill sets, and a range of best-in-class benefits.

  We have more than 11,000 employees around the world, and products available in over 140 countries.

  This position is not eligible for Visa Sponsorship.

  Position Summary :

  The Laboratory Services Manager plays a crucial role in overseeing and managing all Quality Control activities at their manufacturing site, as well as other supported sites. This position entails providing strong leadership and guidance to the Laboratory Quality team, specifically in the areas of chemical, physical, and microbiological testing and evaluation of dietary supplements. Additionally, the Laboratory Services Manager is an integral member of the factory leadership team, contributing to the overall success and excellence of the organization.

  Key Responsibilities :

  Manage all laboratory operations in the site's quality control laboratory.

  Provide support for the global stability program, ensuring coverage for all product families and matrices to effectively support our range of products.

  This role will require you to have the capability to train and develop people with method development.

  Review Out-of-Specification (OOS) and manufacturing investigation reports to identify necessary corrective and preventive actions.

  Offer logistical and resource support to meet throughput expectations and customer fill rates, including supply and personnel resources, as well as guidance for prioritization.

  Evaluate end-of-study and investigation reports for stability studies and determine appropriate corrective and preventive actions.

  Supervise testing and address any issues related to raw materials and manufactured products tested in the chemistry and microbiology laboratory.

  Collaborate with the Sr. Manager and Site Director to establish and implement laboratory best practices.

  Assume the responsibilities of the Sr. Quality Manager in their absence.

  Participate in site regulatory audits and review regulatory and customer audit reports, implementing any necessary corrective and preventive actions based on audit observations.

  Optimize laboratory testing processes to enhance throughput while ensuring product quality and compliance.

  Collaborate with the recruiting and compensation departments to conduct interviews and make compensation offers to potential candidates.

  Take ownership of and implement quality management systems and test plans in accordance with corporate policies and procedures, creating and managing fully functioning control laboratories that adhere to CFR 111 and ISO 17025 requirements for chemical and microbiological analysis of raw materials, in-process, and bulk dietary supplements.

  Communicate effectively with raw material/component suppliers, Global Supplier Quality, and Procurement to address quality issues and achieve resolution.

  Monitor the performance and competency of Quality staff and provide necessary development opportunities.

  Perform other duties as assigned.

  Experience and Education Requirements :

  Bachelor's degree preferred or significant Quality Control Laboratory experience can be considered in lieu of a Bachelor's degree.

  10+ years of experience managing Quality Control Laboratory, preferably in the nutritional supplement or pharmaceutical industry.

  5+ years of experience leading medium to large teams

  Experience with global quality standard setting is a plus.

  Expertise in working with CFR 111 and ISO 17025 requirements

  Experience with analytical method development strongly preferred.

  Ability to lead, train, motivate, and develop successful teams.

  Proficient in reading, analyzing, and interpreting complex documents.

  Ability to effectively respond to sensitive inquiries or complaints.

  Capable of applying principles of logical or scientific thinking to a wide range of intellectual and practical problems.

  Excellent communication and collaboration skills with associates, management, and cross-functional partners.

  Ability to understand and interpret nonverbal symbolism such as formulas, scientific equations, graphs, etc.

  Proficient in Microsoft Office (Word, Excel, Outlook) and familiar with basic laboratory record-keeping systems.

  Ability to work collaboratively within teams along with strong influencing skills.

  Passion for continuous learning, teaching, and building capabilities in others.

  Assertive self-starter who consistently displays strong leadership skills and works well as a team player.

  Maintains effectiveness during major changes in work tasks or the work environment, adjusting effectively to new work structures, processes, requirements, or cultures.

  Work environment may involve exposure to powders, chemicals, and allergens (peanuts, tree nuts, milk, dairy, eggs, wheat, gluten, soy, sesame, enzymes, fish, and shellfish).

  Requisition ID: 276861

  It is our business imperative to remain a very inclusive workplace.

  To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

  The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.

  This position is not eligible for Visa Sponsorship.

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