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Client Manager
Client Manager-March 2024
Canberra
Mar 27, 2026
About Client Manager

  Flexible/Hybrid working arrangement

  Work with a fun and high performing team

  Endless career development opportunities within a global company

  Client Manager | Canberra

  We are seeking a Client Manager to join our National Team in Canberra, which specialises in the delivery of best-in-class risk management solutions for top-tier mid-market clients. We have an extensive presence across Australia, with representation in each State capital and an extensive regional branch network.  

  The Client Manager is responsible for proving best in class service for a key portfolio of diverse commercial clients and will work closely with their team members to implement strategies which focus on growth and retention of the team portfolio. This strategic role is considered a key driver to our long-term growth ambitions in this segment and will work closely with regional leadership to drive positive results in the region.

  Aon is the business of better decisions

  At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

  As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

  What the day will look like

  Key responsibilities will include:

  Lead a diverse portfolio of clients across the general insurance space

  Manage key stakeholder relationships and enhance the client experience

  Identify development opportunities for designated portfolio and design appropriate servicing solutions

  Develop new and profitable business within the Commercial segment

  Contribute to the strategic direction of the Commercial business

  Achieve renewal and new business budget

  Mentorship and development of team members within the region

  Skills and experience that will lead to success

  This position will suit a someone with the following experience:

  Exceptional client relationship management capabilities

  Experience or interest in mentorship and/or team leadership

  First-class communication and presentation skills

  A keen entrepreneurial spirit, with demonstrated new business successes

  Strong technical understanding of a broad range of Commercial Insurance products

  Leadership and management experience

  Tier 1 Qualification

  Bachelor’s degree and/or relevant working experience

  Organisational skills to meet deadlines in a dynamic environment

  How we support our colleagues

  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

  We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]

  Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

  #Aoncareers

  #LI-SG1

  2536657

  Flexible/Hybrid working arrangement

  Work with a fun and high performing team

  Endless career development opportunities within a global company

  Client Manager | Canberra

  We are seeking a Client Manager to join our National Team in Canberra, which specialises in the delivery of best-in-class risk management solutions for top-tier mid-market clients. We have an extensive presence across Australia, with representation in each State capital and an extensive regional branch network.  

  The Client Manager is responsible for proving best in class service for a key portfolio of diverse commercial clients and will work closely with their team members to implement strategies which focus on growth and retention of the team portfolio. This strategic role is considered a key driver to our long-term growth ambitions in this segment and will work closely with regional leadership to drive positive results in the region.

  Aon is the business of better decisions

  At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

  As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

  What the day will look like

  Key responsibilities will include:

  Lead a diverse portfolio of clients across the general insurance space

  Manage key stakeholder relationships and enhance the client experience

  Identify development opportunities for designated portfolio and design appropriate servicing solutions

  Develop new and profitable business within the Commercial segment

  Contribute to the strategic direction of the Commercial business

  Achieve renewal and new business budget

  Mentorship and development of team members within the region

  Skills and experience that will lead to success

  This position will suit a someone with the following experience:

  Exceptional client relationship management capabilities

  Experience or interest in mentorship and/or team leadership

  First-class communication and presentation skills

  A keen entrepreneurial spirit, with demonstrated new business successes

  Strong technical understanding of a broad range of Commercial Insurance products

  Leadership and management experience

  Tier 1 Qualification

  Bachelor’s degree and/or relevant working experience

  Organisational skills to meet deadlines in a dynamic environment

  How we support our colleagues

  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

  We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]

  Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

  #Aoncareers

  #LI-SG1

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