As a member of our Supply Chain team, you will make a daily impact on the lives of others. Apply today and you will get a chance to work with high-functioning, driven people who all have the same mission of making healthcare better. Plus, we have an award-winning culture and were recently named one of the World's Best Workplace by Fortune!

　　Providing the supporting documents of invoices whenever requestedKeep filing up to datePartnering with warehouse, reps and courier services company and making sure the proof of deliveries are received and safely filedArchiving of old documents and keeping the filing room neatEnsure old invoices and documents are send to Metrofile and requests for invoices if needed are communicated to Metrofile, and keeping track of doucments submitted thereof.Collect Proof of Delivery from Sales Reps, warehouse and courier companies and collate with all order documents for submission and filing.Run daily report on invoices done previous day to ensure all invoices are submitted with the correct documentation for filingFollowing up with CSD administrators on outstanding invoices not submitted.To be trained on CSD tasks to assist CSD in generating quotes, sales orders and invoicesHndling internal/external customer queries on invoicesLiaise with Management, Customer Service, Sales, WHS, Kit Support and Customers through clear communication.

　　Key Talents/Skills Requirements:

　　Stryker Citizen: Demostrates outstanding ethics at all times. Treats customers and employees with respect, represents the company in the best possible light.Knowledge: Solid understanding of Customer Relations process flows. Basic knowledge of Stryker products. Intermediate MS Outlook ability to receive and reply to emails from customers, Sales and Management. Intermediate communication skills both telephonic and on email to promptly and professionally respond to customer queries. Basic ability to perform transactions and look ups on ERP system. Follow written, verbal & visual instructions according to company and departmental policies and procedures. Ability to clearly communicate essential information with customers and Sales team members. Solid understanding of good documentation practices and documentation retention.Service & Reliability: Acts with integrity, compliance and reactively delivers on commitments with accuracy and according to SLA timelines in responsiveness and completion when providing service support. Understands the importance of timely and accurate service. Upholds quality standards.Customer Relation Skills: Develops rapport with colleagues and customers. Communicates proactively with Sales team members and Customers. Ability to action effectively on back orffice requests. Some problem solving skills with regard to customer queries.Developing Others: N/ADiscretion/Latitude/Impact: Works under general supervision. Conducts standard tasks under supervision and guidance of more experienced staff. Work is reviewed for soundness and overall accuracy. Keeps manager informed regularly on status of work. Failure to achieve results or erroneous decisions or recommendations may cause delays in sales achievement and may adversely affect revenue &/or budget.

　　About Stryker

　　Stryker is one of the world's leading medical technology companies and, together with our customers, is driven to make healthcare better.

　　The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.

　　More information is available at stryker.com