Joining the PHC Group means becoming a vital player in one of the world's foremost producers and suppliers of top-tier laboratory equipment. Operating in the dynamic biomedical and diagnostics sectors, we cater to a diverse and expanding range of life science facilities. Our products are essential tools for researchers and professionals in pharmaceuticals, biotechnology, and healthcare, making a meaningful impact on advancements in these fields. Your role with us will be an integral part of this impactful journey.

　　PHC Corporation of North America is a global leader in development, design and manufacturing of laboratory equipment for biopharmaceutical, life sciences, academic, healthcare and government markets. These products include space saving and energy efficient ultra-low temperature freezers, cryogenic and biomedical freezers, pharmacy and high performance refrigerators, cell culture CO2 and multi-gas incubators, portable autoclaves, plant growth chambers and cell processing work stations. This is a fantastic opportunity to directly impact the business and grow the sales organization, and focus on key strategic accounts.

　　The Key Account Manager will operate as the primary point of contact for key account stakeholders, develops a trusted relationship with accounts, customer stakeholders and internal partners. Responsible for building long-term sales strategy and initiatives for accounts that align to the overall business objectives and strategy. Apply today!

　　What you will do:

　　Develops and maintains a professional, positive, and productive long-term business relationships within each assigned key account.

　　Drive long-term partnership value by developing understanding of clients’ business and technical challenges, operating environment, capabilities, and goals as well as competitive landscape.

　　Build, cultivate, and nurture relationships through client’s organization to grow business partnership across PHCNA and the account. Also makes sure that the client is aware of all the other services we offer and helps to ensure that integrated services are implemented seamlessly.

　　Proactively assess the needs of customers on an ongoing, regular basis. Collect insights and deepen PHCbi understanding of the client, in terms of their products and strategic priorities. Keep progress reports on client and regular meetings to align on priority projects.

　　Proactively, lead a cross-functional customer engagement team to develop strategic account customer specific plans, (i.e., Tiger Teams), coordinate building of solution efforts and critical milestones for key accounts. Coordinate and leverage internal cross-functional resources to develop plans that will maximize results at the customer level. Deliver value-added solutions and recommendations that achieve growth targets.

　　Supporting go-to market strategies for selected BPB accounts.

　　Help driving BPB market share and revenue growth, and ROI objectives through designated activities and specialized programs, such as Voice of the Customer, AIA, Tiger teams, etc.

　　Participate and present in key conferences and events for the Biopharma segment to increase PHCbi brand awareness and market growth goals.

　　Develop content including presentations, communication, and literature to support key messages and tools.

　　Provide mentoring to the PHCNA team, educating the sales team to ensure each rep is prepared to engage with prospects, position our products, defend annuity accounts, and create positive business relationships with our customers.

　　Serving as a field resource to guide product development and enhancement.

　　Performing SWOT analysis, competitive analysis, track industry trends, and maintain extensive knowledge of market condition to build a comprehensive intelligence base to help inform our decision making.

　　Performs other duties as assigned.

　　Skills you will need:

　　10+ of experience in Biotech or BioPharma and Life Sciences highly preferred.

　　5+ years of experience in sales.

　　3+ years of experience in account management.

　　Bachelors Degree in related science, MBA preferred.

　　Up to 40% overnight travel

　　TO ALL RECRUITMENT AGENCIES: PHC does not accept unsolicited third-party resumes.

　　Building an Inclusive Culture: We are a company that brings varying backgrounds, ideas, and points of view to inventing on behalf of all customers. Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language, and education, as well as professional and life experience. We are committed to diversity, equity, and inclusion, and leveraging our unique perspectives to scale our impact and growth.