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Key Account Manager E-Commerce (m/f/d)
Key Account Manager E-Commerce (m/f/d)-March 2024
Munchen
Mar 28, 2026
About Key Account Manager E-Commerce (m/f/d)

  Key Account Manager E-Commerce (m/f/d)

  Location München, Germany

  Job ID 0000013508

  Category Sales, Marketing & Product Management

  Job Description

  We are looking for a commercially minded and energized Key Account Manager to support growth in our E-Commerce business for LEGO ® in Europe Central (EUC).

  This is an exciting opportunity for an experienced Key Account Manager to grow our digital offering in partnership with our customers. Bring your learning mentality and commercial competence and become part of our future-thinking E-Commerce team!

  Please note: Relocation support is not offered for this role.

  Core Responsibilities:

  Commercial Planning: Lead the critical activities that serve as the foundation to collaboratively build and implement joint business plans that outline strategic,financialand operational plans to deliver short and long-term commercial success.

  Value-Based Selling: Effectively align the LEGO Customer Value Proposition with the specific needs of the customer in a reasoned and compelling way to build trusted partnerships and achieve jointobjectives.

  Mutual Revenue and Profit Growth: Deliver positive impact on profitability for the LEGO Group and our customers by leading initiatives that deliver improved return on investments.

  Consistent Brand Execution: Collaborate across the LEGO Group to ensure the shopper experience is consistent across channels and geographies in delivering the LEGO Brand values. Use cross-functional insights and analytics to develop omni-channel shopper strategies that achieve excellent execution with consistency at all points of purchase.

  Value Chain Optimization: Understand the S&OP process to drive a consumer-driven agenda with the customer and actin due timeon key operational deadlines.

  Play your part in our team succeeding

  The Key Account Management Team within Europe Central (D-A-CH) is a deeply professional sales team whichis in charge ofsuccessfully delivering the Customer Value Proposition to our key partners to fulfil our Partner Promise of Mutual Value Creation and generate sustainable growth. Intherole, you will have P&L responsibility and handle relationships and business operations for key customers within the E-Commerce Channel. You will work closely with internal team members across Sales, Customer Service, Operations and Marketing to improve commercial impact!

  Do you have what it takes:

  Several years of experience workingincommercial-driven functionspreferablyat international Consumer Goods companies

  Proventrack recordin Key Account Management for E-Com/Omnichannelcustomers

  Effective relationship-building experience with a collaborative approach to internal and external partners

  Passion for developing key account customers in daily operations and from a mid-term strategic view

  Proventrack recordin stakeholder management & project management

  Experienced in managing customer P&L independently

  Strong negotiation skills and assertiveness

  Proficient in German and English

  #LI-MB3

  What’s in it for you?

  Here are some of what to expect:

  Family Care Leave – We offer enhanced paid leave options for those important times.

  Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

  Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.

  Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

  Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

  Your workplace –When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

  Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

  The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

  The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

  Thank you for sharing our global commitment to Children’s Rights.

  Just imagine building your dream career.

  Then make it real.

  Join the LEGO ® team today.

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