Job Purpose and Impact

The Key Account Manager -Ecommerce will help build and maintain the company's relations with strategic accounts that typically involve an international partner or major global accounts, with general supervision. In this role, you will help identify and contact prospective customers, building relationships to generate future sales and repeat business, contribute to assessing customer needs and suggest appropriate products, services and solutions.

Key Accountabilities

Drive business through listing of complete assortment, ensuring comprehensive product content, promotion planning and activations with the Ecommerce customers to grow at a faster pace than that of the category in which Cargill operates

Relationship management with key decision makers in the E-commerce accounts

Defining KPI’s/metrics pertinent to the business measuring them consistently to optimize the position purpose.

Joint Business Planning with the accounts

Timely roll-out of New Launches

POS, market share Primary data analysis

Co-ordination with internal stake holders to ensure smooth functioning of the account

Advance Capability Capacity creation to keep up with the fast growing ecommerce business

Process compliance and control

Participate in regular status and strategy meetings with customers' senior management to understand and meet their needs.

Working closely with the Digital business manager to ensure presence of complete product assortment, comprehensive product content (Hi Res images, A+Content, 100% IDQ scores, Videos), improved organic search ranking for product portfolio reviewing performance against set KPI’s for Ecom channel, taking desired action against unauthorised sellers as per the directives from the organisation

Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.

Other duties as assigned

Qualifications

Minimum Typical Years of Work Experience

Bachelor's degree in a related field or equivalent experience

Minimum of 4 years of relevant work experience in ecommerce sales

Understanding category dynamics and utilizing the same for formulating growth strategy

Extensive travel

Disclaimer

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