Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 394,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

　　Accenture Operations smartly connects the capabilities required to outperform in a digital world, transforming the operations of the digital business by providing technology-enabled, secure and flexible business operations “As-a-Service,” to help our clients accelerate innovation, revenue growth and cost reduction. We bring together our infrastructure, security, cloud, applications and business process operations capabilities, infused with intelligent technology and augmented by talented people who have deep industry, functional, technical and scientific expertise. This uniquely enables us to automate business processes to drive greater efficiencies and productivity, unlock actionable insights and deliver everything as-a-service–securely, and at scale.

　　What will You do?

　　Contact customers by phone and other tools to ensure timely payment of all invoices, being proactive to ensure an overdue situation does not occur

　　Develop and maintain professional relationships with internal and external clients

　　Promptly provide customer payment remittances to Accenture s cash applications team

　　Build reports liaised with client processes and procedures

　　Meet weekly monthly collections targets and all SLA s

　　Raise to management dispute information to a high degree of quality as required in accordance with the established policy

　　Produce monthly statements to send to customers in line with client s processes

　　Record all collections activities in a consistent manner as per client processes

　　Ensure that the collection processes followed are in adherence to the procedures

　　What do we expect?

　　Availability to work in a 50/50 hybrid mode in Warsaw office

　　Proficiency in English and Russian (B2/C1)

　　Strong communication skills

　　MS Excel skills

　　Ability to work on own initiative as well as part of a team

　　Good interpersonal and time management skills

　　Great analytical skills and proven ability to work with a large amount of data

　　Curiosity to dig deeper for root causes of certain issues

　　Ability to build and maintain relationships with different stakeholders to resolve issues in a timely and regular manner

　　6 months collections or accounts payable customer care sales experience nice to have