As the Executive Director for the J.P. Morgan Wealth Management - Product & Experience - Global Shares team, youwill have the opportunity to build out new products & capabilities while also reinvigorating and re-examining established products and processes. You see the big picture and what needs to be done, but more importantly why it is important and how it all fits together. You are a strategic thinker, an outstanding relationship builder, execution-oriented, and a change agent. You understand and frame issues to make decisions, simplify complex problems, and remove obstacles. You guide seamless and near flawless product management and execution to meet the needs of a fast-paced organization. Our ideal candidate has experience in design, product management, and product execution related to wealth management prospect, client, advisor, and service experience. You have a passion and proven acumen and experience process design excellence, product management, communication, and change management. You have experience and enjoy managing and developing top talent to assist in realizing our vision
Job responsibilities
Manage and develop a matrixed organization of product managers to deliver the experience required within the time frame and budget desired
Influence and persuade partners in outside business units on best way to achieve the best outcomes across multiple roadmaps to reach desired outcomes
Lead the product strategy and development lifecycle by owning and writing detailed requirements with dedicated staff in key product verticals that capture functional, design, and control/regulatory features across the prospect, client, advisor, and service experience. Build out a multi-year product roadmap and translate product strategy into actionable deliverables across JPMWM and CCB products
Proactively analyze data and conduct discovery sessions to uncover insights that guide business value and impact including competitor reviews, market trends, customer demand, and user behavior.
Generate ideas for continuous improvement to promote engagement, improve outcomes, guide efficiency and scale, and increase collaboration across multiple scrum teams in different business units. Leverage data-driven experimentation and measurement frameworks to ensure key results are on track
Set and manage business/ user expectations and day to day interaction; guide consensus and accountability across all functions; lead project planning, weekly meetings, and presentations as needed
Serve as a liaison with other product owners and scrum teams across lines of business and across product structures to ensure goals and requirements are communicated and understood by stakeholders
Required qualifications, capabilities, and skills
10 + years of experience recruiting, managing, and developing top talent in product management, project management, or process engineering roles
10+ years of experience working in product management and/or program management roles to deliver client & advisor facing digital products and experiences
10+ years of experience in financial services, experience in wealth management, B2B2C organizations, or leading execution of closely related strategic or transformational change. Structured thinker and effective communicator with excellent written communication skills
Experience developing project plans covering multiple product and cross-functional teams (product, technology, design, operations, legal/risk/compliance, etc.)
Experience driving delivery in a large-scale organization across multiple stakeholders and multiple scrum-teams with complex dependency management
Experience delivering problem statements, user personas, process documentation, use cases/high-level requirements and supporting user experience design/prototyping. Adept at influencing peers with diverse points of view and building consensus
Agile delivery experience (preferably with knowledge of JIRA, JQL and Confluence
Preferred qualifications, capabilities, and skills
Highly self-motivated with ability to remain composed under pressure and excel during periods of ambiguity
Comfortable with ambiguity, ability to act independently, demonstrate leadership and take initiative but work equally well within a dynamic and fast paced team environment
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
New York,NY $250,000.00 - $450,000.00 / year