We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Why Work For Us?

Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position

401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period

Benefits – Medical, Dental, Vision, wellness program and more!

Paid Holidays

Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities

Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

Free AAA Classic Membership

AAA Product Discounts

Tuition Reimbursement Program

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At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.Essential Functions• Develops approved auto repair facility strategy and tactics to include appropriate number, mix, and geography of facilities to ensure participant and member value• Develops and executes Go to Market plan to ensure significant participant interest and value.• Partners with marketing and IT to develop and monitor marketing campaign effectiveness• Develops and maintains pricing strategy to ensure strong ROI to participating facilities• Design and develop strategy to monitor and improve member experience and service with AAR• Responsible for AAR facilities in Northern California, Nevada, and Utah• Establishes and ensures qualification criteria and quality compliance• Implements initiatives, pilots new products and technology• Analyzes data, creates trend analysis, measures program success, provides AAR Network and executive updates• Reviews metrics to determine efficiencies and recommended products, solutions and best practices in pursuit of improved operational efficiencies• Develops strategic and tactical plans for business expansion opportunities. Includes preparing annual budgets and business plans, additional financial, market and business analysis as needed.• Leads periodic business reviews to measure AAR program success.• Identifies AAR program gaps and issues and works collaboratively with field and AAR participants to resolve.Knowledge/Skills/Abilities• Understands managerial accounting/reporting and how expenses and revenues impact business results. Can create a strategic plan for multiple locations or business units and translate that into actionable goals and financial targets for each business unit.• Excellent Relationship, Presentation, and Communication Skills• Advanced knowledge of member services, products, guidelines, policies and procedures related to automotive services.• Familiar with AAA National and AAA NCNU Programs• Approved Auto Repair Manager (AB10C3)• Competency• Customer Centricity (Expert) Interpersonal Savvy (Expert) Marketing and Sales (Expert)• Managing and Measuring Work (Expert) Conflict Management (Expert)• Problem Solving (Expert)• Business Acumen and Fiscal Responsibility (Expert) Creativity Innovation Management (Expert)• People Development (Expert)Education Experience / Licenses Certification• Bachelor's degree in related area or an equivalent combination of education and experience• 5+ years Industry experience in providing repair, maintenance, and/or emergency road services for passenger and/or commercial vehicles• Marketing and Sales experience preferred• Automotive Services Industry experience preferred• 8 – 10 years Management or leadership experience• Valid driver’s license and acceptable driving recordWork Environment/Physical RequirementsWorks in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.

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Welcome to AAA Northern California, Nevada, and Utah, also serving Arizona, Alaska, Wyoming, and Montana.

We believe our team should make their mark: over every mile and at every moment, we pride ourselves at helping our Members outsmart life’s obstacles.

We are a not-for-profit, membership-based organization that has served our Members for over a century: from our legendary roadside assistance and award-winning insurance products to free travel planning and new innovations.