IT TECHNICIAN 6

　　APPROXIMATE ANNUAL SALARY - $60,635.52 to $90,180.72 PAY GRADE: 36

　　For more information on benefit and retirement programs, please see the sections below.

　　In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.

　　JOB INFORMATION

　　Work Type: A Permanent, full time vacancyDepartment: Administration (http://dadmin.state.nv.us/)

　　Division: Enterprise IT Services

　　Location: Carson, Minden, Gardnerville, Genoa

　　Job Class Code: 07.928

　　RECRUITMENT INFORMATION

　　Announcement Number: 45956

　　Open to all qualified persons.

　　Posted 01/19/2024

　　Close Date: 02/02/2024

　　Recruiter:

　　DARRELL MORLAN

　　Phone: (775)684-0126

　　Email: [email protected]

　　Applications accepted for another 4 Days 0 Hrs 51 Mins

　　The Position

　　Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.

　　Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others.

　　This is an IT Technician 6 position that supports OCIO Customers throughout Nevada and is located in Carson City. The ideal incumbent will have demonstrable technical abilities with Windows OS and providing excellent customer service. The position's primary responsibilities include installing, configuring, deploying, monitoring, troubleshooting, and maintaining computers, mobile devices, peripherals and servicing video conference and Wi-Fi devices throughout the State of Nevada. This position provides end user support and may deal with stakeholders so communicating clearly and effectively while providing customer support in a timely, professional manner is essential. Travel is likely required when remote control tools or phone calls cannot solve the problem. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. * THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*

　　To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/

　　To Qualify:

　　In order to be qualified, you must meet the following requirements:

　　Education and Experience (Minimum Qualifications)

　　Graduation from high school or equivalent education and three years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent combination of education and experience.Special Requirements

　　Working evenings, weekends and/or holidays is required. A pre-employment criminal history check and fingerprinting are required. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment.Additional Position Criteria

　　This position requires certification in NCJIS/NCIC within 6 months of employment and recertification every 2 years for continued employment. Certification will be conducted by the Division.The Examination

　　Application Evaluation Exam

　　The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.

　　The following additional questions are part of this Recruitment

　　1) Describe your experience in troubleshooting, repairing, upgrading, configuring, and installing computer software and hardware in an Enterprise environment.

　　2) Describe your experience assisting staff in off-site locations using remote control software.

　　3) Describe your experience in troubleshooting and configuring video conference or network equipment.

　　INFORMATIONAL LINKS

　　For more information about state employment, visit the following:

　　Division of Human Resource Management: http://hr.nv.gov

　　Public Employees Retirement System: http://www.nvpers.org

　　Public Employees Benefits Program: http://pebp.state.nv.us

　　More Benefits Information: http://nvjobs.nv.gov/Applicants/EB

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　　Email

　　Direct Inquiries or Correspondence to:

　　Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204TDD for the Hearing Impaired (800) 326-6868 Division of Human Resource Management Southern Nevada 555 East Washington Avenue, Suite 1400 Las Vegas, Nevada 89101-1046TDD for the Hearing Impaired (800) 326-6868

　　To begin the application process, click on the Apply button. Click Cancel to return to the previous page.