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IT Technical Analyst
IT Technical Analyst-August 2024
Grand Rapids
Aug 27, 2025
About IT Technical Analyst

  General Information

  Country: USAState: MichiganCity: Grand RapidsOffice Location: 901 44th Street SE -  -  -  - -Date posted: 18-Jan-2024Business Function: Information TechnologyPosition Type: Full-Time/Regular

  Description

  We are seeking a Technical Analyst to support the deliverables of our global team and initiatives. As a member of our team, using Agile practices, you will lead us to timely delivery of high-quality technical solutions that drive cross functional business strategies and initiatives.

  The team you will be part of:

  We are a diverse and global team, supporting our manufacturing, distribution, and logistics operations that is passionate about the product and services we deliver to our customers. We are team oriented, and strongly believe in and respect all voices within the team to achieve team objectives and company strategic goals.

  Primary Responsibilities

  As a technical analyst, you will be responsible for:

  Supporting end-user requests or issues using incident reporting tool ServiceNowTaking part in on-call rotation supporting end-users and applicationsTroubleshooting of platform (SAP ECC, S/4 and .Net) business and technical processesInterpreting functional specifications and convert them into technical solutions that can be implemented and supported.Creating technical specifications using standardized templateCreating technical unit test documents using standardized templateCreating and maintaining technical documentationAssisting technical developer with ensuring results meet business requirements and expectations.Researching platform best practices to meet end-user requests.Maintaining a working knowledge of advancing technologies and freely exchange new ideas and suggestions for improvement.Applying Agile methodologies and concepts through the entire development lifecycle

  Knowledge and Skills:

  Experience in all types of ABAP development a plus (reports, enhancements, interfaces, function modules, workflow, and classes)Experience in SAP modules PP, MM, and SDExperience in maintaining SAP system configuration.Experience with Fiori, SAPUI5, CDS views, OData technologies, Cloud Platform, HANA DB, implementing and extending standard SAP Fiori AppsExposure to ABAP development within a variety of SAP modules including SD, PP, MM, EWM, Transit Warehouse, and Transportation ManagementExperience working with BADI's, enhancement points, BAPIs, IDOCs, and Web services.Exposure to make to order manufacturing a plus.Exposure to manufacturing BOMs and RoutingsThe drive to research and learn new technical platforms.Experience in MS Office Suite: Word, Excel, Visio, and PowerPointExposure to Agile methodologies and conceptsExposure to ADO navigation a plus

  Who you are:

  You are a strong relationship builder, with excellent communication skills, and the ability to embrace strengths and differences across team members.You have strong work ethic with desire and willingness to share knowledge, accomplish team goals, and meet deadlines.You have strong problem solving and analytical skills.You enjoy facilitating data driven discussions and decisions.You enjoy working on projects that provide new and improved capabilities to the business functions.You are an intuitive thinker, and embrace large, complex system problems to solve.You stay current with relevant system methods and emerging technology as well as best business practices.You are service focused, serving our team, our customers, IT, and Steelcase.You enjoy working with diverse, cross-functional, global teams.You teach and lead others with empathy.

  Who We Are:

  Steelcase is a global design and thought leader in the world of work. Along with our

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