Description:
Job Summary: Candidate will provide end user support for local and remote users. Install, support, and maintain local and remote networks and computers. Deploy new infrastructure equipment including local area networks, wireless networks, servers and related office infrastructure. Ability to work both independently, and as part of a cross-functional team while handling multiple tasks concurrently. Support and maintain corporate application systems for email and intranet. Willingness to take on new projects and responsibilities. Contributes to a positive team/work environment while continually seeking ways to enhance contributions to the team.
Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Provide remote and in-person technical support, incident, and problem management to end users on technology issues regarding computer operations and networks including software support and administration, installation, setups, error messages, system status, and downtime procedures, etc.
Manage and maintain Microsoft 365 users, licenses, and applications such as Exchange, SharePoint, Teams, Microsoft 365 Groups
Troubleshoot and support software applications and business processes, troubleshoot and repair new or existing hardware. Analyzes and tests new hardware / software configurations
Prepare technical documentation including standard procedures, reports, research and cost analysis
Provide technical support for local and remote laptop users including rebuild, reimage, remote support, and VPN support
Assist with management of infrastructure support to include servers, networks, and applications
Assist the technical lead with projects from implementation through testing and production
Applying security or feature patches and major software upgrades.
Must be able to effectively communicate with users at all skill levels and document unique issues and solutions in a support knowledgebase or procedure/policy documents
Update applications, websites, and content management systems
Update and maintain electronic records with accurate data.
Rotating on call, and evening or weekend hours may be required as needed for support and maintenance issues.
Skills:
System administrator, Windows server, Systems engineering, Infrastructure, O365, Windows administration, Microsoft, SharePoint, azure, windows, server administrator, server support, network administration, Cloud
Top Skills Details:
System administrator, Windows server, Systems engineering,Infrastructure,o365,Windows administration, Microsoft
Additional Skills & Qualifications:
Microsoft office
Azure
Migrations
SharePoint
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.