IT Support Technician

　　Job Category Information Technology

　　Market Location VA - Northern Virginia

　　Location VA - Reston

　　Apply Now (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=NVRINC&cws=52&rid=30833)

　　NVR, Inc. is seeking a Help Desk Technician to work on site in Reston, VA

　　NVR’s technology teams thrive on providing multiple business lines with the tools and cutting-edge technologies that support NVR’s mission to create a better living experience for our customers. Join NVR Technology and be a part of a collaborative team that welcomes innovation, encourages continuous learning, and helps you achieve your career goals.

　　As a Help Desk Technician, you will work independently and with a team to support the software and hardware needs of NVR. Your desire to deliver great service coupled with your problem-solving skills makes you a great candidate!

　　Key Job Responsibilities

　　Provide exceptional first-level technical support to NVR team members

　　Diagnose and resolve hardware and software issues

　　Identify, prioritize, and escalate support tickets

　　Monitor network

　　Assist IT Services team with hardware and software deployment

　　Support IT initiatives to improve end user experience

　　Job Qualifications

　　At least 2 years of IT experience

　　Experience with a Help Desk technical support team

　　Hardware experience with Dell and Lenovo

　　Experience installing and supporting Microsoft Windows operating systems, Office 2016 programs

　　Strong oral and written communication skills

　　Ability to meet deadlines and manage multiple projects

　　Preferred:

　　Associate's or Bachelor’s degree in IT or a related field

　　Microsoft Certification

　　About Us & Life at NVR

　　NVR has been helping families build their happily ever after since 1948. As a Top 5 US homebuilder, we’re committed to quality and to our customers and we take pride in the over 500,000 new homes we have sold and built across the country. Working in the homebuilding industry is tangible and rewarding, but not every job at NVR requires a hard hat. We don’t just sell and build new homes; we also manage teams, acquire land, manufacture materials, provide mortgages to our customers, and provide corporate support to NVR’s multi-billion dollar business operations.

　　At NVR, your desire to excel is matched by our commitment to your success and we’ll give you the tools and industry knowledge you need. Our management team is tenured and talented, nearly 80% of them promoted from within, so you’ll find mentors who can share their knowledge, provide career guidance and encourage your success.

　　NVR also offers benefits among the best in the industry that reflect the strong commitment we have to all of our employees.

　　Competitive Compensation

　　Home Purchase Discount

　　Mortgage and Settlement Services Discounts

　　Comprehensive Health, Life and Disability Insurance

　　401(k) (Full-time employees are eligible to contribute immediately)

　　Employee Stock Ownership Program

　　Vacation and Holidays

　　In addition to the traditional benefits, we offer all our employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you.

　　We are an Equal Opportunity Employer.Drug Testing and Credit Check are required.Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorships.

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