Home
/
Comprehensive
/
IT Support Specialist
IT Support Specialist-March 2024
Seattle
Mar 28, 2026
About IT Support Specialist

  NorthWest Research Associates (NWRA; www.nwra.com) is a 70-person earth and space scientific research group, owned and operated by its scientists with three offices in the Western US. The person hired into this position will be based inthe Seattle, WA office, working primarily in-person. The position would be part of a company-wide IT Team to support the IT infrastructure. This is a full-time position, but applicants wishing to work 75% time are also welcome to apply. Travel may be required to the other two NWRA offices, located in Boulder, CO and Monterey, CA. The successful applicant should be eager to wear multiple hats as they will perform a wide variety of duties.  

   

  The successful candidate will most immediately provide technical IT assistance to users located in all three offices as well as remote workers, troubleshoot problems with computer hardware and software, and collaborate with the company IT Team on network health and security, and can grow into additional IT tasks, including scripting. 

   

  NWRA offers a competitive salary and generous benefits package, with medical, dental, life, long-term disability and long-term care insurance, 401(k) matching with profit-sharing contributions, and 7 weeks of earned personal and holiday leave per year. Compensation is competitive with similar university positions. .? The salary range for this position as IT Systems Support is $60-70K. Factors such as academic credentials, relevant experience, skills, and location will influence the actual salary offered to the incumbent. 

   

  This is an excellent opportunity for a highly motivated professional with strong analytical and interpersonal skills who wants to grow and learn new technology, and who likes variety in the job. This position reports to the Business Information Systems Manager.  

   

  US citizenship required.

   

  NWRA is a federal contractor and an Equal Opportunity Employer for minorities, women, veterans and disabled individuals. 

   

  Detailed Job Duties Shared by the IT Team 

  Apply knowledge of computer hardware, software, and networking to identify, investigate, and resolve issues. Collaborate to resolve "Help Desk" issues regarding network connectivity, VPN, printing, user login, smart cards, encryption, software packages, VOIP phones, and other hardware, software, and network issues as encountered. 

  Guide users through diagnostic and troubleshooting steps to fix problems via email, phone, teleconference, and in person. 

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Senior Telecommunications / Electronic Technician
Reference #: 8a78879e89b7fba6018a22de6dfb62b2Job Title: Senior Telecommunications / Electronic TechnicianReports to: Project ManagerFLSA: Full-time Salary ExemptPrimary Work Location: Tobyhanna, PA (
Instock Manager, Amazon Fresh Grocery
Description The Amazon Fresh Grocery team is excited to welcome an Instock Manager to our dynamic team. Love food? Interested in shaping the grocery experience of Amazon Fresh? At Amazon Fresh we are
Gould Farm Careers
Careers at Gould Farm are diverse and rewarding. We are a closecommunity of staff and guests focused on healing and hope. Our locationin the Berkshires is on a 700-acre working farm and provides a ri
Shift Manager 8276
JOB REQUIREMENTS: Train workers in food preparation, and in service,sanitation, and safety procedures. Supervise and participate in kitchenand dining area cleaning activities. Resolve customer compla
Team Member 6329
JOB REQUIREMENTS: Communicate with customers regarding orders, comments,and complaints. Accept payment from customers, and make change asnecessary. Scrub and polish counters, steam tables, and other
Sr. Financial Analyst, AWS NGDE, AWS Services Finance
Description Amazon Web Services (AWS) is seeking a Sr. Financial Analyst to be a key member of the AWS Next Gen Developer Experience team. This position will work closely with finance management as w
CAT Repair Solution Site Auto Appraiser
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having fle
Sr. UX Designer, Prime Video
Description Are you interested in shaping the future of entertainment? Prime Video is re-inventing how customers connect with their favorite shows, teams, and products by combining high-quality live
2024 Duale Student:innen zum Automation Engineer (m/w/d), Reliability Maintenance Engineering
Description Während dem 4-jährigen dualem Studium besuchst du die Hochschule in Nürnberg, um einen Bachelor of Engineering (B.Eng.) mit Vertiefung Automatisierungstechnik zu erwerben. In dem Training
Public Safety Dispatcher (Office Automation)
Summary Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. The Public Safety Dispatcher at
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved