Who We Are:
The HORD team, nationally known for our world class pig production, is currently looking for an IT Support Specialist to join our team. Interested applicants must not have contact with pigs outside of those in the Hord herds. *A Day in the Life:This key, entry-level position typically works 7:30am-4pm M-F, though evenings, weekends, and holiday hours may be required to address special projects/emergencies. The IT Support Specialist is responsible for troubleshooting/resolving IT productivity issues; interacting with Hord team members and vendors in a positive/supportive manner to ensure or restore optimum productivity; following documented workflows, phone logging, ticketing systems, and other established standards; educating team members in safe IT practices; and assisting with equipment repair, maintenance, and installation/setup. The ideal candidate will be comfortable working in both farm and office settings and climbing legs/towers to assist with network equipment, in addition to consistently exhibiting ownership of work, follow-through, initiative, and effective communication. *What You Need: **
Associate's Degree in an IT discipline or related field, or 2 years of proven experience working in information systems and IT operationsExperience with Windows operating systems components, navigation tools, common hardware/software related conceptsAbility to troubleshoot, diagnose and solve basic technical problemsKnowledge of Ethernet networking technologies; TCP/IP, switching, routing etc.Listening, verbal, written and interpersonal skillsCustomer service skills with the ability to remain sensitive and responsive to team member needsAbility to translate technical information into understandable terms for a variety of audiencesAbility to pay close attention to details and keep meticulous recordsAbility to maintain composure in stressful situationsImpeccable record of reliability/dependability Your Rewards:
Compensation starting at $22/hour for those with