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IT Specialist
IT Specialist-March 2024
Binghamton
Mar 28, 2026
About IT Specialist

  IT Specialist - General employment applications may be obtained at the office of the Municipal Civil Service Commission, 4th floor, City Hall, Governmental Plaza, Binghamton, New York, 13901 or from the City Web-Site at http://binghamton-ny.gov/. Application must be submitted by 4:45 P.M. on last date to file.<P> DISTINGUISHING FEATURES OF THE CLASS: The work involves responsibility for implementation, maintenance and support of information systems with the Police Department and developing programs, procedures, workflow, and documentation to improve existing systems. The incumbent will also perform research, and analytical tasks for the Police Department. Work is performed under general direction of the Information Technology Manager, with considerable leeway for independent judgment. Supervision is exercised over subordinate Information Management & Technology personnel. Does related work as required.<P> TYPICAL WORK ACTIVITIES: Researches new technologies being used in Police departments.<LI> Assists in the maintenance of the various application databases and ensures data accuracy and integrity.<LI> Assist in building and maintaining the records management system (RMS) to include customizing the system configuration, agency preferences, building code and translation code tables, testing data migration, and troubleshooting functionality problems.<LI> Conducts maintenance of the records management system application to identify incident trends anddeployment strategies.<P> FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:<LI> Proficiency in MS Office: Excel, Word, PowerPoint and Publisher<LI> General knowledge of various technologies related to law enforcement is preferred.<LI> Ability to learn, control and manage interconnected software systems<LI> Ability to implement and manage change control systems <LI> Thorough knowledge of operation, care and adjustment of computers and related peripheral equipment.<LI> Ability to resolve problems, be capable of thorough research, and develop alternatives and solutions.<LI> Possess strong analytical and communications skills; detail-oriented with the ability to multi-task.<LI> Ability to understand, actively learn and apply new technologies.<LI> Ability to work independently with moderate instruction.<LI> Skill in interpersonal relations.<LI> Skill in oral and written communication.<LI> Physical condition commensurate with the demands of the position.MINIMUM QUALIFICATIONS:<LI> Master's degree in Computer Science or Computer Technology or related field, OR<LI> Bachelors degree in Computer Science or Computer Technology or related field, plus minimum of 2 year experience with computer technical support/training; OR<LI> Associates degree in Computer Science or Computer Technology or related field, plus minimum of 3 years experience for computer technical support/training; OR<LI> An equivalent combination of training and experience as indicated with the limits of A) and B).<P> SPECIAL NOTE: Because of the radical evolution of technology in this field, qualifying experience must have been gained within the last 10 years.<P> Background Investigation and additional screenings: Each candidate is subject to a thorough background investigation to comply with requirements related to security, data types and supported systems. A conviction at any time may bar appointment to this position, result in termination and/or require additional screening at the discretion of the employer.

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