Overview

　　Enterprise Mobility is the world’s largest car rental operator and an industry leader in mobility and technology. We’re one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.

　　We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 10,000 fully staffed neighborhood and airport offices, including franchisee branches, in over 90 countries and territories.

　　Through this robust global network, we operate a fleet of over 2.3 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.

　　At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

　　As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

　　This position is open to candidates who wish to work from home (WFH). Employees who choose virtual / remote work should have an adequate space to serve as their home office. #LI-REMOTE

　　Responsibilities

　　The Identity and Access Management team has an exciting opportunity for an IT Manager, Identity Directory Services !

　　The Enterprise Mobility Directory Services team focuses on developing, delivering, and supporting Enterprise Mobility’s next-generation Identity and Access Management platforms built using Microsoft Entra technologies. As the IT Manager, Identity Directory Services, you will contribute to the delivery of Enterprise Mobility’s MyAccess program to ensure employees have a secured environment for productivity and protection to our most critical and sensitive data and systems. A successful candidate will be a driven, organized, effective collaborator and communicator, who can effectively translate business impact risk assessments into technical requirements and common terminology. In this role, you will collaborate often with both IT and business personnel.

　　As an IT Manager over the Identity Directory Services Team, you will:

　　Lead the Directory Services engineering team in developing and delivering on the strategies defined by executive leadership

　　Determine the time and resources needed to complete assignments, while assisting team members in prioritizing tasks and projects where required

　　Focus on employee and team development, including career planning and support, training, interviewing, hiring, rewarding, and performance and salary reviews

　　Manage vendor relationships, including planning, forecasting, and managing license and support renewals

　　Stay current with security trends, specifically related to the detection, analysis, and mitigation of cyber security threats

　　Support the engineering oversight of Identity Services tools and capabilities, as well as enhancements of operational processes, and ensures maintenance of required documentation

　　Align departmental work with other information security and IT initiatives

　　Establish KPIs, identify opportunities, and improve processes

　　Ensure solutions developed across organization are aligned to the ISO standards and principles, and are leveraging common solutions and services

　　Build strong relationships across our Global IT teams to ensure consistency, transparency, and best practices

　　Equal Opportunity Employer/Disability/Veterans

　　Qualifications

　　Required:

　　Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

　　The IT Manager typically requires 6+ years of related experience

　　Working knowledge of security tools and capabilities within Directory Services technologies

　　Working knowledge of management and configuration for AzureAD B2E & B2C, and Microsoft Entra

　　Must have a broad understanding of IT ecosystems and structure

　　Enterprise engineering management experience including scoping work, requirements tracking, change and release management, and roadmap creation

　　Must have experience defining, developing, communicating, and implementing standards, processes, and procedures for the team in a collaborative and diverse environment

　　Experience successfully managing people including career planning/support, training, interviewing, hiring, rewarding, disciplining, and performance and salary reviews

　　Adept at improving outcomes through proactive coaching and development at all levels

　　Must demonstrate excellent relationship management skills

　　Must demonstrate excellent communication and listening skills

　　Must demonstrate flexibility and agility related to critical thinking and making decisions with complex considerations as it relates to business implications

　　Must have proven experience working across an IT organization to accomplish business objectives

　　Must have proven experience managing external vendors and service providers

　　Ability to maintain a high degree of confidentiality

　　Ability to provide escalation assistance; recommend potential solutions to issues; follow established escalation procedures; assist in problem resolution to conclusion

　　Must be committed to incorporating security into all decisions and daily job responsibilities

　　Preferred:

　　Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred

　　Management experience in Cyber Security or related technologies

　　Experience in leading IT Security initiatives

　　Certified Identity and Access Manager (CIAM)®, Certified Information Systems Security Professional (CISSP) or similar Identity Management Institute certification

　　Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment.