At Holiday Inn® Hotels & Resorts , our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

　　At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

　　Holiday Inn Singapore Orchard City Centre is looking for an IT Manager who will be responsible for ensuring that the hotel computer system(s) are installed and operating properly, that system security measures are in place, that the computer hardware is well maintained, that the system(s) are utilized to their maximum potential, and that new systems are installed to improve hotel efficiency and profitability, and adhere to hotel and IHG standards and guidelines.

　　Manage and monitor the operation of all computer hardware, ensure all systems are working and installed properly, and serve as the primary contact for servicing the computer hardware

　　Ensure that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required

　　Continually keep informed of IHG-approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to:

　　Computer Hardware systems and devices including PC LAN technology.

　　Software operating and utility systems.

　　Front Office and Accounts Receivable Property Management Systems.

　　Interfaces to and from Front Office Property Management Systems and other Systems.

　　Back Office Accounting Systems.

　　PC and LAN based Office Automation products.

　　Internal and External Electronic Mail / Facsimile / Scanner software and communication tools.

　　Holidex Plus / Priority Club / Six Continents Club / Frequent Flyer Corporate databases.

　　Point Of Sale Systems.

　　Guest and Administration Voicemail.

　　Call Accounting.

　　PABX systems.

　　Cabling.

　　Hub / Switch Management Systems.

　　Electronic Door Locking Computer System.

　　Computer Virus protection.

　　Hotel IT Security and Firewalls

　　Provide a monthly written progress report to the General Manager / Executive Assistant Manager

　　Maintain an up-to-date list of all computer hardware

　　Manage the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency

　　Monitor the performance of the software and maintain a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions

　　Install and test corporate approved program changes to the hotel computer system(s)

　　Understand all standard and IHG customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions

　　Ensure that all computer media saves and back-ups are completed, documented and stored per IHG specifications

　　Control the key/lock for computer room and ensure that the computer room fire protection, temperature control, and power requirements meet the IHG security specification as described in the IHG security system

　　Administer all user IDs, passwords, and the most sensitive system utilities, secure all touchy resources and critical libraries

　　Under the direction of the Director of Finance and Business Support, administer all back office user IDs, passwords, security parameters and the most sensitive utility

　　Maintain technical and user documentation, systems reports, newsletters and announcements in a neat, orderly and secure fashion

　　Complete and distribute activity reports, program trouble reports, and enhancement list

　　Perform basic changes to programs control languages using screen edit utilities, operating control languages statements and screen design aids

　　Conduct “Self-Audit” of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT

　　Follow-up on all outstanding points from the latest EDP audit of his/her hotel

　　Coordinate purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards prescribed by the corporate office

　　What We Need From You

　　Bachelor’s degree in Computer Science, Information Technology or related field and 3 years related experience or an equivalent combination of education and work-related experience.

　　Required Skills:

　　Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

　　Working knowledge of local area networks and Microsoft Windows Problem solving, reasoning, motivating, organizational and training abilities.

　　Good writing skills

　　What We Offer

　　In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

　　Duty meals

　　Birthday Leave on your birthday month

　　Monthly LOVE Hour

　　Medical, dental & optical benefits

　　Insurance Coverage

　　25-50% F&B Discount at restaurants within IHG Singapore Hotels

　　Special Employee Rate at all IHG Hotels worldwide

　　Room to Grow opportunities

　　What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

　　And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000+ hotels in over 100 countries around the world.

　　So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

　　At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

　　Travel is a journey. We help make it a joy.

　　Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family. Let’s Go Further Together.

　　Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

　　At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.