IT LEAD - APPLICATIONS (Power Apps and Dynamics 365)

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　　IT LEAD - APPLICATIONS (Power Apps and Dynamics 365)

　　Salary

　　$86,164.00 - $118,000.00 Annually

　　Location

　　611 Walker Street

　　Job Type

　　Full Time

　　Job Number

　　33021

　　Department

　　Houston Information Technology Services

　　Division

　　HITS - ENTERPRISE APPLICATION SERVICES (EAS)

　　Opening Date

　　12/29/2023

　　Description

　　Benefits

　　Questions

　　POSITION OVERVIEW

　　Applications accepted from: ALL PERSONS INTERESTED

　　Job Classification: IT LEAD – APPLICATIONS (Power Apps and Dynamics 365)

　　Posting Number: 33021

　　Department: Houston Information Technology Services

　　Division: ENTERPRISE APPLICATION SERVICES

　　Reporting Location: 611 WALKER ST, HOUSTON, TEXAS 77002

　　Workdays & Hours: MONDAY – FRIDAY 8:00 AM – 5:00 PM* *Subject to Change

　　DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS

　　The purpose of this position is responsible for the administration, configuration, integration with other systems, and maintenance of Microsoft Power Platform suite that is used for application development (including Power Apps, Dynamics 365, SharePoint, and SQL server) and lead a small team of application personnel responsible for developing and/or configuring and maintaining the organization's software applications. Leads day-to-day operations, organizing and monitoring work processes, and deploying resources, providing technical support and direction for team of applications personnel.

　　RESPONSIBILITIES:

　　SUPERVISION: Functions as technical lead with limited supervisory responsibilities. Plans, organizes and assigns work for the team. Accomplishes staff results by communicating job expectations and providing technical guidance, coaching, mentoring. Provides input to manager regarding team member performance evaluations and disciplinary action. Contributes to the development of policies, procedures, and productivity standards. Assists manager with recruiting, selecting, orienting, and training team members; maintains a safe, secure, and discrimination-free work environment; developing team member personal growth opportunities. Establishes team goals that support organizational objectives by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.

　　OPERATIONS: Completes operations by developing team schedules, assigning and monitoring work; gathering resources; implementing productivity and customer service standards; resolving operations problems; maintaining reference on-line manuals and implementing new procedures and processes. Delivers high performance by enforcing performance, quality, and customer service standards.

　　CUSTOMER SERVICE: Maintains customer service standard by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Completes customer service operational requirements by scheduling and assigning team members, following up on work results. Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system requirements. Assess customer satisfaction with services by designing and implementing satisfaction surveys, analyzing and interpreting results.

　　TEAM EFFORT: Contributes to team effort by accomplishing related results and performing related responsibilities as needed.

　　WORKING CONDITIONS

　　There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature, and air conditions.

　　MINIMUM REQUIREMENTS

　　EDUCATION

　　Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field.

　　Information systems-specific technical certifications may be substituted for 1 year of either the education or the experience requirement, as applicable.

　　Related professional Information Systems experience may be substituted for the education requirement on a year-for-year basis.

　　EXPERIENCE

　　At least six (6) years of technology experience supporting applications.

　　A Master’s degree in Computer Science, Management and Information Systems (MIS) or a closely related field may be substituted for two years of the experience requirement.

　　LICENSE

　　None

　　PREFERENCES

　　*Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. *

　　Preference will be given to applicants possessing the following:

　　Experience leading employees in a matrixed environment.

　　Experience as a hands-on technical team lead

　　Experience with enterprise application development using configuring the backend of PowerApps, Dynamics 365, and SharePoint.

　　Experience developing and maintaining applications developed in .NET, C# and Visual Basic programming languages.

　　Experience building and maintaining Microsoft SQL Server 2016+ databases.

　　Experience Building and maintain PowerBI Dashboards

　　GENERAL INFORMATION

　　SELECTION / SKILLS TESTS REQUIRED

　　Department may administer skills assessment test.

　　SAFETY IMPACT POSITION NO

　　If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

　　SALARY INFORMATION

　　Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

　　PAY GRADE: 30

　　APPLICATION PROCEDURES

　　Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

　　To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832/393-0450).

　　If you need special services or accommodations, call (832/393-0450). (TTY 7-1-1)

　　If you need login assistance or technical support call 855-524-5627.

　　Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

　　All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

　　EEO Equal Employment Opportunity

　　The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

　　The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.

　　Benefits include:

　　• Medical

　　• Dental

　　• Vision

　　• Wellness

　　• Life insurance

　　• Long-term disability

　　• Retirement pension

　　• 457 deferred compensation plan

　　• Employee Assistance Program

　　• 10 days of vacation each year

　　• 11 city holidays, plus one floating holiday

　　• Flexible schedules

　　• Professional development opportunities

　　• Transportation/parking plan

　　• Section 125 pretax deductions

　　• Dependent Care Reimbursement Plan

　　• Healthcare Flexible Spending Account

　　For plan details, visit http://www.houstontx.gov/hr/benefits.html

　　01

　　Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

　　Yes

　　No

　　02

　　Which best describes your education?

　　High School Diploma/GED

　　Associate's Degree

　　Bachelor's Degree

　　Master's Degree or Beyond

　　None of the above

　　03

　　Which area of concentration did you obtain your degree?

　　Information Technology

　　Computer Science

　　Management and Information Systems (MIS)

　　Engineering

　　Business Administration

　　My degree is not listed

　　I have no degree

　　04

　　Which best describes your technology experience supporting applications?

　　Less than 4 years of experience

　　4 years of experience

　　5 years of experience

　　6 years of experience

　　7 years of experience

　　8 years of experience

　　9 years of experience

　　10 or more years of experience

　　I have no technology experience supporting IT applications.

　　05

　　How many years of experience do you have with Power Apps?

　　Less than 4 years of experience

　　4 years of experience

　　5 years of experience

　　6 years of experience

　　7 years of experience

　　8 years of experience

　　9 years of experience

　　10 or more years of experience

　　I have no experience with Power Apps.

　　06

　　How many years of experience do you have with Dynamics 365?

　　Less than 4 years of experience

　　4 years of experience

　　5 years of experience

　　6 years of experience

　　7 years of experience

　　8 years of experience

　　9 years of experience

　　10 or more years of experience

　　I have no experience with Dynamics 365.

　　07

　　Please provide a brief explanation about your experience with Power Apps and Dynamics 365 ?

　　08

　　Do you have a Microsoft Power Platform certification that can include Power Apps and Dynamics 365?

　　Yes

　　No

　　09

　　Please check all that apply that you have working knowledge or experience in. (Select all that apply)

　　.NET

　　C#

　　Visual Basic

　　SharePoint

　　Microsoft SQL

　　PowerBI Dashboards

　　None of the above

　　10

　　Please provide a list of all valid certifications you currently hold and their validity date(s) (See Resume will delay review of your application)

　　Required Question