IT Intern, End User Support

　　4810

　　IT

　　Shelton, CT, US

　　For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.

　　As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

　　Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

　　It's a colorful world - make your mark by joining the BIC team today.

　　Looking to kick-start your career with an iconic brand like BIC? Our early career and internship opportunities offer university students the chance to roll up their sleeves and make a meaningful impact with their work. At BIC, you’ll do more than make copies and fetch coffees!

　　During our 10-week internship program, students will have the chance to gain insight into a variety of different cross-functional roles spanning across our global business. Working alongside the best and brightest minds, you’ll contribute to current projects, solve business challenges, and align your work with our strategic initiatives!

　　Our North America (NAM) Internship Program offers:

　　Exposure to leadership

　　Cross-functional projects

　　Networking opportunities across the business real-world, hands-on work professional development sessions

　　As an intern under our Senior Manager of Import/Export Logistics & Compliance for North America you will gain exposure to the flow of products being moved in and our of various countries. You will participate in the monitoring and analysis of import/export data.

　　What You Will Do:

　　Assist BIC Team Members in North America with technical issues

　　Triage of tickets (examples include: Teams issues, process newcomer requests and laptops, connection issues)

　　Support large meetings and events in Shelton office

　　Research opportunities to create automation with Services Requests

　　Create and/or streamline standard operating procedures with other global End User Support team members

　　Assist in additional global infrastructure projects as required

　　What We Are Looking For In You:

　　Minimum education level preferred: Rising Junior

　　Preferred educational focus: Information Technology and Information Systems, Computer Science, or related field

　　Strong computer skills, Microsoft Office products experience (Excel, Word, PowerPoint, Windows, & Outlook)

　　Eager to learn and grow

　　Customer service & detail oriented

　　Excellent communication and analytical skills, both written and verbal

　　Strong organizational skills

　　BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

　　BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means