Position Information

　　Posting Title IT Corporate Manager (Enterprise Applications)

　　Job Requisition Number AE503533

　　Position Number 108431

　　Job Type Full-Time

　　Division Name Information Technology

　　Minimum Qualifications

　　Education and/or Equivalent Experience:

　　Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus three (3) years of related experience, including two (2) years supervisory experience.

　　Experience may substitute for education up to four (4) years

　　Master’s Degree in a related field may substitute for two (2) years of experience

　　Licenses or Certifications:

　　None

　　Notes to Applicants

　　Austin Energy’s Technology and Data (AE-Tech & Data) is seeking an IT Corporate Manager to:

　　Oversee and manage the Enterprise Applications division.

　　Partner with the Tech & Data business leaders.

　　Be a champion for a customer-focused culture.

　　The IT Corporate Manager oversees and manages Enterprise Application operations teams focused on safety, cybersecurity, compliance, reliability and continuous optimization of service delivery to enable business capabilities. Focused Enterprise Application support areas include GIS , Outage Management, Meter-to-Cash, Workday, SailPoint, Meter Data Management System, Maximo, Mobile Workforce Management and Oracle CC&B. Additional responsibilities include IT resource allocation to projects/operational efforts and technology life-cycle planning and management.

　　This position partners with Tech & Data business leaders to drive alignment regarding the expected value of the technology strategic portfolio and focuses investments on delivering positive and measurable business outcomes.

　　As a champion for a customer-focused culture, the IT Corporate Manager’s responsibilities include focusing on team members for continuous improvement, ultimately translating to an improved customer experience.

　　Essential duties and responsibilities include:

　　Partnering, planning, and administering budgets and technology contracts.

　　Maintaining team schedules, assigning tasks, reviewing/monitoring work assignments.

　　Collaborating with Human Resources to acquire new talent and conduct semi-annual performance evaluations.

　　Communicate with various audiences (written/verbal/presentation)

　　WHEN COMPLETING THE CITY OF AUSTIN APPLICATION :

　　The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting – up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application.

　　The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.

　　We reserve the right to verify high school and college education for top candidate(s).

　　If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov

　　VETERAN INTERVIEW PREFERENCE :

　　Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

　　CRIMINAL HISTORY BACKGROUND CHECK :

　　This position requires a criminal background investigation.

　　FAIR LABOR STANDARDS ACT :

　　This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays.

　　TRAVEL :

　　If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. If you meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite, you may be eligible to drive a city vehicle to and from multiple work locations.

　　Pay Range

　　$51.07 – $67.04 per hour

　　Hours

　　Work Schedule:

　　Monday – Friday; 8:00 a.m. to 5:00 p.m. (40-hour work week)

　　Additional work hours may be required to support 24-hour utility operations.

　　Job Close Date 02/14/2024

　　Type of Posting External

　　Department Austin Energy

　　Regular/Temporary Regular

　　Grant Funded or Pooled Position Not Applicable

　　Category Professional

　　Location AE Headquarters, 4815 Mueller Blvd., Austin 78723

　　Preferred Qualifications

　　Preferred Qualifications:

　　Experience leading multiple teams.

　　Experience supporting and maintaining core enterprise applications, including but not limited to on-premise, cloud, application support tools, integrations and interfaces.

　　Experience managing organizational change.

　　Experience managing application lifecycles.

　　Experience implementing emerging technologies.

　　Experience developing and maintaining an annual budget.

　　Experience and ability communicating effectively, both verbal and written, to diverse audiences, including non-technical personnel.

　　Knowledge and experience directing and leading IT professionals, to include development of IT staff.

　　Other:

　　Ability to travel to more than one work location.

　　Duties, Functions and Responsibilities

　　Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

　　Determines the goals and continuity of program service within broad outlines

　　Develops strategies, direction and priorities for service delivery

　　Manages enterprise program areas, supervises supervisors and coordinates with other managers

　　Manages the support of corporate services

　　Monitors, prepares and presents reports, budgets, and performance measures

　　Manages and coordinates enterprise projects with technical solutions

　　Prepares and evaluates Request for Proposals

　　Participates and manages enterprise contracts

　　Participate with other City departments, project teams and agencies to ensure compliance with City of Austin personnel, security and department policies

　　Responsibilities- Supervision and/or Leadership Exercised:

　　Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal

　　Knowledge, Skills and Abilities

　　Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

　　Knowledge of principles and processes for providing customer service and user services

　　Knowledge in analyzing information and evaluating results to choose the best solution and solve problems and to communicate information and ideas

　　Knowledge of business and enterprise management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources

　　Knowledge of City of Austin ( COA ) budget processes

　　Knowledge of COA ordinances, administrative rules, and regulations affecting department operations and personnel matters

　　Knowledge of current complex and enterprise IT systems and data systems technology, security, operations, and practices

　　Skill in organizing complex work of larger groups effectively and efficiently

　　Skill in understanding the organization and operation of the City and department as necessary

　　Skill in conducting hardware and software evaluations, performing selection and acquisition functions

　　Skill in enterprise vendor management and development of collaborative relationships

　　Ability to develop, implement, and administer a budget, prepare budget requests, and monitor expenditures for budgetary compliance

　　Ability to consider the relative costs and benefits of potential actions, and to determine how money will be spent to get the work done, and accounting for these expenditures

　　Ability to read and interpret standard accounting and financial reports

　　Ability to conduct research and analyze and interpret research findings

　　Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations

　　Ability to communicate effectively, both orally and in writing

　　Criminal Background Investigation This position has been approved for a Criminal Background Investigation.

　　EEO/ADA

　　City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

　　The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

　　Supplemental Questions

　　Required fields are indicated with an asterisk (*).

　　The minimum qualifications for the IT Corporate Manager position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus three (3) years of related experience, including two (2) years supervisory experience. Experience may substitute for education up to four (4) years. A Master’s Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes

　　No

　　Describe in detail, your knowledge and experience directing and leading IT professionals, to include development of IT staff. (Open Ended Question)

　　This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI).

　　Do you have the ability to travel to multiple sites as part of the regular job duties? Yes

　　No

　　Optional & Required Documents

　　Required Documents

　　Optional Documents

　　Contact City of Austin Employment Services

　　Office: 512-974-3210

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