FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]

The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon the results of the interview process which considers the candidate’s skills, work history, experience level, and other relevant qualifications.

Responsibilities Include:

An IT Business Analyst, reporting to Supervisor of Data Management team, will participate in the solution of designs including gathering requirements, writing technical specifications, configuration, and performing testing for application support in their assigned department. This will require strong coordination and communication with business partners and IT service providers to ensure IT adheres to the agreed to Service Level Agreements (SLAs).

The IT Business Analyst will also help drive the strategy for data improvements, including changes to how data is collected, stored, and used across FirstEnergy. As a key member of our data management group, you will play a crucial role in ensuring the accuracy, consistency, and reliability of our data assets. The IT Business Analyst will act as a Product Owner responsible for Data Ingestion activities and manage the prioritization of backlog items for the team. If you’re passionate about data quality, have a keen eye for detail, and enjoy collaborating with cross-functional teams, this role is perfect for you.

A IT Business Analyst on the Data Management team performs the following activities:

Act as a subject matter expert for our data lake data assets. Understand the intricacies of data assets, their lineage, and their impact on business processes.

Align the overall work with the IT Enterprise Architecture and Cyber Security roadmap and ensure data ingestion processes are designed appropriately.

Ensure work is prioritized for an agile line responsible for data ingestion and transformation activities.

Facilitate session to gather the ingestion requirements with project teams who may need new data to be pulled into the enterprise data lake.

Coordinate development and implementation analytics solutions (including data models, data sets, and integrated analytics) to solve business needs, accelerate insights and inform actions and adhere to data policies and standards.  

Consult with Data Engineers and leadership on the design of the Enterprise Data Warehouse (EDW) and Data Lake environments to maximize the quality, accessibility, and re-usability of data. 

Establish, promote, and monitor adherence to policies and standards for business intelligence products. 

Develop a strong understanding of business processes, company enterprise platform, and table structures/relationships to extract and report correct data.

Develops and manages personal deliverables, timelines and milestones related to assigned projects.

Other Duties as assigned.

An employee hired at the IT Business Analyst II, III, IV, or V level will be expected to perform all the above responsibilities with more proficiency, and in a more independent manner. Further, the IT Business Analyst II, III, IV, or V level employee will be assigned additional responsibilities related to those listed above.

What You Will Need to be Qualified at the Level I:

You have a bachelor’s degree in a related discipline such as Computer Science, Engineering, or Business or another related field with knowledge of related experience.

Excellent analytical skills and ability to think creatively.

Superior written and verbal communication skills.

Proven ability to troubleshoot and solve non-routine problems with little or no guidance.

Aptitude to learn quickly.

Strong business acumen.

Ability to effectively prioritize and plan activities, work on multiple concurrent tasks, and meet deadlines.

Highly motivated with ability to work independently with a high level of productivity.

Proven team player; encourages and supports team members in a virtual work setting.

Willingness to undertake assignments involving unfamiliar subjects.

Proficient in Microsoft Office 365 suite (i.e. Excel, Word, PowerPoint, and Visio)

Sound decision making methods.

Knowledge and experience with multiple delivery frameworks (agile, iterative, and waterfall) and multiple delivery practices (requirements management, testing and test frameworks)

Preferred Additional Qualifications for Position:

3+ years of experience within data domain including the ability to articulate data concepts between business-focused, functional, and technical data users.

Experience with Data and Analytics teams who may be working on data consumption (dashboard / analytics) related activities.

Experience with data visualization and analysis software (i.e. Tableau, Cognos Analytics, Power BI, etc.)

Experience with hybrid agile / iterative development methodologies.

Benefits, Compensation Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.