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IT Business Analyst
IT Business Analyst-March 2024
Belgrade
Mar 28, 2026
About IT Business Analyst

  About NCR VOYIX

  NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

  Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

  Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

  Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

  TITLE : IT Business Analyst

  GRADE : 9

  This person will be a part of a dedicated AGILE Scrum Team responsible for the collecting requirements from Stakeholders and business units applications such as the “Operations 360” and “Control Panel”.

  Responsibilities:

  Works as a part of the project team and act as a bridge between the internal Stakeholders and React development team to validate, analyze and document the requirements in the form of user stories.

  Conduct business needs analysis and gather business requirements, including review of existing technology, applications and supporting processes.

  Participates and lead discovery activities with internal Stakeholders and business teams.

  Assist business in process definition and consultant to improve business processes.

  Present business requirements, functional specifications and get end-users approvals.

  Develop testing to validate application changes before releasing it on production environment. Work closely with the QA team to create test scenarios and review the test cases.

  Provide support to end-users on features functions and configurations of applications for assigned area(s)

  Has a deep understanding of the Agile methodology.

  Participates in the sprint grooming sessions and sprint reviews both internally and with the Product Owners and Internal Stakeholders.

  Qualifications:

  Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or equivalent experience.

  3 to 5 years of experience in the role as a business analyst and collecting requirements and documenting processes.

  Computer skills necessary to operate MS Office, Jira, Jira Align,etc.

  Demonstrated proficiency in verbal communication and presentation skills essential to interacting with all levels of management.

  Planning and organizational skills required to prioritize and coordinate workload within multiple projects setting across various projects.

  Professional writing skills to formally document and present analyses and proposals.

  Cross-team collaboration.

  Ability to read, write and analyze, communicate effectively by email, reports, or verbally, with an audience that may include less technically oriented abilities.

  As part of the team, you'll enjoy:

  Opportunity for career growth.

  Strength, Stability, and Vision.

  Collaborating with a diverse team of creative, fun, and driven colleagues.

  Comprehensive health coverage, and competitive salary.

  Extensive learning opportunities, through our dedicated team.

  Exposure to a wide range of technologies and work in a dynamic environment.

  An empowered culture where your ideas are important and your voice matters.

  Offers of employment are conditional upon passage of screening criteria applicable to the job

  EEO Statement

  Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

  Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

  Help us run the world's top brands.

  At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

  We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.

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