Title:

　　IT Business Analyst

　　Department:

　　Portfolio & Project Management

　　Reports To:

　　Director of Portfolio and Project Management

　　Position Type:

　　Staff

　　Position Summary:

　　NJIT is in the middle of an exciting Digital Transformation journey. To support this transformation, the Information Services and Technology (IST) division is looking for a Business Analyst to bridge the gap between business needs and IT solutions on a broad portfolio of projects and initiatives. Reporting to the Director of Portfolio and Project Management, the business analyst will collaborate with key stakeholders to build solution requirements, develop project objectives, define deliverables and define impacts to people and process. The business analyst will assist with continuous improvement of best practices for project management, process improvement, risk management, and change management while driving towards highly consistent and successful outcomes.

　　The successful candidate will be self-motivated, with exceptional organizational and interpersonal skills, along with an ability to solve problems collaboratively and drive a culture of change, reducing interruption and distraction for development and design teams. The individual should be a consensus-builder and must constantly learn and adapt to the rapid rate of change in IT and the business of academia.

　　Essential Functions:

　　Guide the formulation of S.M.A.R.T. project goals and objectives by collaborating with various departments and stakeholders, effectively managing/resolving conflicting priorities.

　　Gather and document requirements from stakeholders and create detailed documentation including user stories, use cases, and functional specifications

　　Understand business issues and assess technical implications associated

　　Create prototypes / mockups to visualize solutions for stakeholders

　　Help design solutions that meet requirements and are technically well-architected

　　Design a framework and supporting templates for business analysis

　　Coordinate the relevant system development lifecycle process of requirements gathering, system & process design, test case development, training programs of medium to large scale technology platforms.

　　Collaborate with business and academic unit leadership and various internal teams to develop and adopt new processes and technologies.

　　Develop end user and stakeholder engagement strategies. Develop process related documentation including but not limited to decision matrix, data models, process flows and process diagrams.

　　Identify needed change, assist with change initiatives, and identify opportunities to adopt best practices.

　　Serve as a liaison between business units and the IST department, ensuring clear communication and understanding of project objectives. Coordinate with stakeholders to ensure consistency in messaging.

　　Work with QA/QC Specialist to develop test plans and participate in testing activities to validate that IT solutions meet specified requirements, help to identify and resolve issues, ensuring the delivery of high-quality systems.

　　Assist in the creation of and maintenance of appropriate project documentation including project charters, requirements, system designs, process flows, risk/issue/decision log, communication plan, change impact analysis, and other documents as needed.

　　Contribute to the development and implementation of best practices for IT project management.

　　Prerequisite Qualifications:

　　A Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field.

　　Several years’ experience with medium to large-scale technology deployments.

　　Proven expertise with business analysis principles, experience analyzing current processes to determine improvement in order to achieve efficiencies.

　　Excellent interpersonal and communication skills, a demonstrated ability to work independently and as part of a team in a collaborative environment, and a commitment to user experience.

　　Demonstrated and hands-on experience with building business process models

　　Demonstrated experience working with multiple business leaders across the organization.

　　Excellent facilitation, collaboration, and presentation skills.

　　Working knowledge of project management methodologies and SDLC frameworks. Proficiency in using business analysis tools.

　　Demonstrated ability to adapt to change and keep the team focused and motivated when faced with unforeseen changes and uncertainty.

　　At the university's discretion, the education and experience prerequisites may be exempted where the candidate can demonstrate to the satisfaction of the university, an equivalent combination of education and experience specifically preparing the candidate for success in the position.

　　Preferred Qualifications:

　　Professional in Business Analysis (PMI-PBA) or other equivalents.

　　Some experience with Smartsheet, or other leading project management tools.

　　Experience with Visio, Draw.io or other process flow diagraming tool sets.

　　Knowledge of ITIL and Change Management frameworks.

　　Bargaining Unit:

　　PSA

　　Range/Band:

　　29

　　FLSA:

　　Exempt

　　Full-Time