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Mortgage Sales Supervisor-Retail Mortgage
Mortgage Sales Supervisor-Retail Mortgage-February 2024
Madison
Feb 10, 2026
About Mortgage Sales Supervisor-Retail Mortgage

  At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

  Job Description

  Under the general direction of upper management, this position is responsible for supervising the day-to-day activities related to loan origination functions for a small team of Mortgage Loan Originators. Ensures that documents required for processing, underwriting, and closing are secured in a timely manner from appropriate sources. Meets specific loan volume origination goals which are established annually by upper management. Establishes referral source relationships for a steady flow of loan volume from real estate brokers, builders and other external sources. Actively participates in local and state mortgage banking, realtor, and builder trade associations, and maintains a thorough understanding of mortgage industry knowledge and event issues. Establishes collaborative partnerships within U.S. Bank Home Mortgage and other business lines within U.S. Bank to promote the establishment and growth of customer relationship and additional product sales. Responsible for interviewing and recruiting new talent and proactively retaining employees through employee development and positive employee engagement.

  This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

  Basic Qualifications

  High school diploma or equivalent

  Two or more years of mortgage sales experience

  Preferred Skills/Experience

  Demonstrated new business development and relationship management skills

  Good knowledge of sales and sales strategies

  Thorough knowledge of mortgage products/services, operations, and current market trends

  Basic knowledge of pricing and underwriting requirements of various mortgage insurance companies

  Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors, as gained through on the job training or some real estate brokerage experience

  Familiar with local, state and national laws (e.g. zoning ordinances, Truth-in Lending, RESPA, energy audit requirements, etc.)

  Well-developed customer service/relations skills

  Strong attention to detail orientation, and ability to analyze financial information

  Good interpersonal, verbal and written communication skills

  Must be able to meet the applicable requirement of performing their duties outside of their regular place of business

  If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

  Learn how the way we work at U.S. Bank (https://assets.phenompeople.com/CareerConnectResources/prod/UBNAGLOBAL/documents/Thewaywework-1666895142717.pdf) drives meaningful relationships with our customers and collaboration across the company.

  Benefits:

  Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  Healthcare (medical, dental, vision)

  Basic term and optional term life insurance

  Short-term and long-term disability

  Pregnancy disability and parental leave

  401(k) and employer-funded retirement plan

  Paid vacation (from two to five weeks depending on salary grade and tenure)

  Up to 11 paid holiday opportunities

  Adoption assistance

  Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

  EEO is the Law

  U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

  E-Verify

  U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

  The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.88 - $29.13 - $32.04

  Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

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