IT Business Analyst

　　Date: Jan 18, 2024

　　Location: New Orleans, Louisiana, United States

　　Company: Entergy

　　Posting End Date:

　　Work Place Flexibility: Hybrid

　　Legal Entity: Entergy Services, LLC

　　This position can be filled in New Orleans, LA; The Woodlands, TX; or Jackson, MS. This postion can be filled as an IT Business Analyst or IT Business Analyst SR depending.

　　JOB SUMMARY/PURPOSE

　　Act as liaison between business units and IT technical teams. Work with our business partners to understand future goals and objectives to develop strategic plans. Provide Operational Support to ensure customer incident/service requests are handled in a timely manner and there are no impacts to daily operations.

　　JOB DUTIES/RESPONSIBILITIES

　　Assist in developing roadmaps for Maximo applications by working with our business partners to understand their future goals and objectives.

　　Assist with project planning and initiation for Maximo identified roadmap items by working with our business partners to develop business cases.

　　Responsible for execution of the requirements process to translate business needs into functional specifications, including the establishment of standards, use-cases, templates, and critical processes (i.e. requirements, change control, requirements traceability).

　　Provide testing support for approved projects; participate on projects I other capacities as needed.

　　Provide operational support to ensure incidents/requests are being handled in a timely manner and there are no impacts to daily operations.

　　MINIMUM REQUIREMENTS

　　Minimum education required of the position .

　　Bachelor’s degree in Computer Science or related field OR work experience equivalent

　　Minimum experience required of the position

　　IT Busn Analyst: 1-3+ years of relevant IT experience is required

　　Experience in Utility Industry is a plus

　　Experience in IT Service Delivery is a plus

　　IT Busn Analyst SR: 4+ years of relevant IT experience is required

　　Experience in Utility Industry is a plus

　　Experience in IT Service Delivery is a plus

　　Minimum knowledge, skills and abilities required of the position

　　This position requires some technical experience and analysis/problem solving skills. Must be able to gain understanding of integrations to other applications that exists internally and externally.

　　Business Analysis

　　Communication skills (written/verbal)

　　Stakeholder engagement

　　Organizational skills

　　Problem solve/Troubleshoot reported issues

　　Experience with Microsoft Office products

　　Business case development

　　Requirements writing

　　Operational/Problem Management

　　Any certificates, licenses, etc. required for the position

　　CBAP is a plus

　　IT Technical Certifications are a plus

　　Business Process Modeling a plus

　　#LI-DNI

　　Primary Location: Louisiana - New Orleans Louisiana : New Orleans || Mississippi : Jackson || Texas : The Woodlands

　　Job Function : Information Technology

　　FLSA Status : Professional

　　Relocation Option: No Relocation Offered

　　Union description/code : NON BARGAINING UNIT-NBU

　　Number of Openings : 1

　　Req ID: 113830

　　Travel Percentage : Up to 25%

　　An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en_US) to view the EEO page, or see statements below.

　　EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

　　The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

　　Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here ([email protected]?subject=Accessibility) and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

　　Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

　　Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity) and Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

　　Pay Transparency Notice:

　　Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

　　The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours.

　　WORKING CONDITIONS:

　　As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

　　Job Segment: Business Analyst, Computer Science, Inspector, Technology, Finance, Quality