IT AdministratorCompany: Intertech Plastics LLCPrimary Location: 12850 E 40th Ave, Denver, CO 80239 USAEmployment Type: Salaried | Full-TimeFunction: Information SystemsEqual Opportunity Employer Minorities/Women/Veterans/Disabled

　　Main Duties & Responsibilities

　　JOB SUMMARY:The IT Administrator willbe an initial point of contact for colleagues to receivesupport and maintenance. They will provide technical support to users byresearching and answering questions, troubleshooting problems, andmaintaining workstation and LAN performance. Additionally, they will assistthe IT Manager with execution and implementation of IT and ERP projects.PERFORMANCE ACCOUNTABILITY:This position will work onsite M-F to support both Colorado facilities.Minimum 2-hour response on all non-critical helpdesk tickets during businesshours. 1 hour response preferredResolution or escalation within 4 hours of response on non-critical tickets1 hour response on all critical helpdesk tickets during business hoursResolution or escalation within 2 hours of response on critical tickets duringbusiness hoursAlternating on call schedule for critical items andoutagesKEY RESPONSIBILITIESAdministration and troubleshooting ERP System: DelmiaWorks (IQMS)User creation and security role managementCross-module knowledge, ability to problem solve systemicallyWork with IT Manager on more complex ERP troubleshootingDesign new reports and modify existing reports and SQL queriesAssist IT manager on project implementationPC desktop, laptop, wireless device, and printer support and troubleshootingRespond in a timely manner to service issues and requestsExcellent knowledge of data backup, recovery, security, integrity, and SQLDocumentation of IT processesMinimize systems downtimeBENEFITS AND COMPENSATION:Medical Insurance and Prescription DrugsDental InsuranceVision InsuranceFlexible Spending AccountsBasic Life and AD&D InsuranceVoluntary Term Life and AD&D InsuranceBasic Short-Term DisabilityBasic Long-Term Disability Insurance (for eligible employees)Employee Assistance Plan (EAP)Comprehensive Wellness ProgramVoluntary Critical Illness and Accidental Injury InsurancePaid Time Off (Includes vacation and sick time)Retirement ProgramOptional Life InsuranceOptional Long-Term DisabilityOther Voluntary BenefitsSalary Range:$63,000 - $70,000

　　Qualifications

　　EXPERIENCE AND EDUCATION:Experience in configuring, deploying, and managing desktops, laptops,scanners, software, and printersExperience in database administrationMinimum 3 years of experience in IT related field 5 years preferred3+ years of experience with Windows Professional OS3+ years of experience with Windows Server OS3+ years of experience with SQL databases in a business settingA+ or Network+ certification or better preferred, or equivalent experience.