We are currently looking for an Investment Operations Analyst for our Delegated Investment Solutions Operations team in the Manilla Office.

　　The team is part of the wider Global Investment Operations group, of 160 colleagues, whose core focus is on supporting and servicing the needs of our Investments business and clients. Working with a large, experienced team will allow you to learn about many aspects of the Investment industry whilst building your knowledge of the third-party service providers that we work with.

　　The Role

　　The focus of the role is to perform investment operations functions for predominantly pension fund clients while working closely with operations colleagues, custodians, and investment managers to ensure the investment operation functions are completed accurately and on a timely basis. This role requires a team-player who is numbers and detail oriented with good knowledge of investment management or custodian back-office operations. The Investment Operations world is wide ranging and includes some exciting challenges.

　　Working knowledge of investment management/custodian back-office operations including:

　　Cash management

　　Daily update and cash flow forecasting

　　Maintaining appropriate cash levels for payments

　　Dealing with custodians/investment managers/administrators

　　Reconciling trades and cash settlements

　　Letters of direction to custodian/ investment managers

　　Monthly reconciliation of activity & market values between investment managers/custodians/internal records

　　Invoice reconciliation & payment instruction

　　Monitoring and compliance support

　　Monthly portfolio re-balancing

　　Procedures and controls (risk management)

　　Produce monthly and quarterly performance reports for the investment clients

　　Work as part of dedicated operations team providing a variety of services to designated clients

　　Collaborate with other analysts and portfolio managers for delivery of data and client communication

　　Liaise with members of the wider investment team and Benefits practice in order to gain the necessary data and understanding of the client’s needs

　　Deliver on projects to meet or exceed client expectations

　　Increase efficiency within client teams by identifying ways to improve processes

　　Performance Objectives

　　Clients – take ownership of reports and build strong relationships with other teams

　　Financial/Business KPIs – work efficiently and achieve chargeable hours target

　　People – build strong relationships across various teams and support colleagues to create a good working environment

　　Operational Excellence and Innovation – follow policies and guidelines; seek to develop more effective tools and products to support our clients and the business

　　The Requirements

　　Bachelor’s degree is required; with at least two years of relevant work experience

　　Good organisation and time management skills, with a proven ability to handle a variety of assignments and meet tight deadlines

　　Proven effective oral and written communication skills in business English

　　Ability to work on own initiative when required, as well as in a team with enthusiasm to challenge processes and work with the team to effect change.

　　Confidence to communicate and work with people at all levels in a variety of roles, locations and functions

　　Detail and results orientated, with a logical and analytical method of working

　　Knowledge of institutional investors is desirable but not essential

　　Proficient user of Excel and experience in maintaining/populating static data is required

　　Desire to work in the investment industry

　　WTW is an Equal Opportunity Employer