Job Description

　　Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, improving patient diagnostics and therapies or growing efficiency in their laboratories, we are here to support them. Our distributed team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon.

　　What will you do?

　　Follow procedures as outlined by Best Practices, SOP’s & work instructions. Take direction from Site Supervisor/Manager (and Senior Lead) regarding daily duties.

　　Promotes personal growth and development by staying abreast of new policies and improvements without the presence of site trainer and management team.

　　Listens to customer concerns, diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times

　　Positively represent Unity Lab Services at all times throughout customer locations.

　　Job-Specific Duties may include:

　　Perform inventory management and stockroom duties such as on-site Sr. Site Specialist. Replenishment ordering, disbursements, receiving, stock rotation, cycle counts, inventory systems management, and other functions according to service level requirements.

　　Perform order entry, order expediting, customer service call resolution, return goods authorization, and processing of backorders.

　　Create and maintain site work instructions and SOPs, cross-train in all services to provide coverage for colleagues.

　　Receive all shipping requests (outbound and inbound) – Phone, email, text.

　　Shipping all inventory returns to suppliers.

　　Collect products be shipped from end user or drop zone.

　　Properly package product in accordance with customer work instructions

　　Ensure all non-ambient products have sufficient ice or gel packs.

　　Label and package aligned with DOT or IATA requirements

　　Coordinate pickup with designated carrier

　　Management of all three hundred fifty +/- (350) chemical containers.

　　Management of all in scope buildings and inventory locations.

　　Container registration, container labeling, item detrashing and putaway; receipt into chemical inventory management system - EMS.

　　Routine product scanning in chemical inventory management system to reconcile book to physical inventory – Bench audit/cycle counts.

　　Daily inspection of all in-lab wasted chemical containers at established collection points for scanning out labels in chemical inventory management system – EMS.

　　Dispose of wasted containers in compliance with customer SOP(s) and regulatory requirements:

　　How will you get here?

　　High School Diploma or equivalent from an accredited institution required

　　Ability to read, write and speak English

　　Display a high level of confidentiality

　　Must maintain Thermo Fisher Scientifics’ Four-I Values

　　Must have two or more years of proven relevant experience

　　IATA/DOT certified highly desirable

　　Non-Negotiable Hiring Criteria:

　　Must possess a strong desire to serve the customer, and the social skills to deal with various levels of personnel.

　　Must deliver excellent customer service including maintaining a professional appearance.

　　Must possess the organizational skills to multi-task and meet timelines.

　　Must be proficient with a computer and the Microsoft Office suite of software with proficiency in Excel highly valued.

　　Working Conditions:

　　Works at customer location, in office environment to include cubicles, laboratories, and/or shipping/receiving docks

　　Extensive walking/standing for 60-70% of the day

　　Able to lift, push and pull 30-40 pounds consistently and lift 50 pounds

　　Able to use material handling equipment such as push carts and pallet jacks

　　Compensation/Benefits

　　The salary range estimated is $25.50/hr. - $26.50/hr. This position will also be eligible to receive a variable merit increase based on company, team, and/or individual performance results. Compensation will be confirmed in writing at the time of offer.

　　We offer a comprehensive Total Rewards package that our US colleagues and their families can count on, which generally includes:

　　A choice of national medical and dental plans, and a national vision plan

　　A wellness program, and valuable health incentive opportunities for company contributions to a Health Reimbursement Account (HRA) or Health Savings Account (HSA)

　　Tax-advantaged savings and spending accounts and commuter benefits

　　Employee assistance program

　　At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, short- and long-term disability, and volunteer time off in accordance with company policy

　　Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

　　Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

　　Apply today! http://jobs.thermofisher.com

　　Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

　　Accessibility/Disability Access

　　Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

　　This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

　　Compensation and Benefits

　　The hourly pay range estimated for this position based in California is $19.64–$29.46.

　　This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

　　A choice of national medical and dental plans, and a national vision plan, including health incentive programs

　　Employee assistance and family support programs, including commuter benefits and tuition reimbursement

　　At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

　　Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

　　Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

　　For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.