Job ID345323 LocationTwin Cities Job FamilySupplemental Employee Full/Part TimePart-Time Regular/TemporaryRegular Job Code0001 Employee ClassCivil Service About the Job Interviewer/Project Support The Office of Measurement Services is seeking individuals to conduct telephone interviews and assist with project support. Responsibilities: 1. (75%) Conducting interviews over the telephone with adults throughout Minnesota and nationwide 2. (20%) Updating participant information using tracking software or social media 3. (5%) Data entry, response coding, and editing Starting wage $15.00/hr Qualifications Required Qualifications: High school diploma or equivalent * Previous customer service experience * Working knowledge of Microsoft Word, Excel, Google Drive, Google Sheets, and Google Voice * Ability to work 12-14/hrs. a week between the hours of 10:00 AM and 6:00 PM Monday - Sunday. Preferred Qualifications: * Previous experience in a call center or participated in data collection efforts * A high degree of organizational and time management skills with a keen eye to detail * Takes initiative to identify opportunities/problems and ensure appropriate action is taken * Strong analytical, communication, and process skills About the Department The Office of Measurement Services is a strategic measurement and assessment consulting office at the University of Minnesota. OMS applies a dynamic combination of reliable business practices and academic expertise to facilitate utilization of data for informed decision-making and optimal outcomes for clients. In addition to organizational and service applications, OMS provides classroom resources to the University through course exam scoring, student evaluation of teaching, development outcomes, and training grant evaluations. How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail [email protected] or call (612) 624-UOHR (8647). Diversity Employment Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment. About the U of M The University of Minnesota, Twin Cities (UMTC) The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations. The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.