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Internet Tech Support Reps - Hybrid Work Option - Training Starts Feb. 26th!
Internet Tech Support Reps - Hybrid Work Option - Training Starts Feb. 26th!-August 2024
Waseca
Aug 27, 2025
About Internet Tech Support Reps - Hybrid Work Option - Training Starts Feb. 26th!

  MEDIACOM, a leading provider of Broadband services, has excellent career opportunities for self-motivated individuals who want to join the fastest growing cable telecommunications operations in the U.S. INBOUND CALL CENTER -- Internet Tech Support (Inbound Call-Center Positions Full-time) Position Responsibilities: Take incoming calls in a call center environment assisting internet and phone customers with technical service-related problems including hardware and software configurations. Provide the best customer experience from the beginning of the call to the end of the call each time. Build customer loyalty by utilizing active listening to troubleshoot and resolve technical issues for cable, internet, and phone services on the first call. The first 90 days will be on-site in the office as Mediacom provides the training for your new role. After successful completion of training, the schedule will be 3 weeks work from home, 1 week on-site in the office. If you love customer service, love technology or are "Tech Savvy", this is the career for you! FULL Benefits: At MEDIACOM, we understand how valuable our employees are to the success of our business. We are proud to reward them with a competitive wage and excellent benefit package, which includes Medical, Dental, Vision, Life, Disability, 401k, and discounted service. Compensation: We offer an competitive/attractive hourly pay and outstanding commission opportunities! Mediacom is an EOE/AA, including disability/vets

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