Companythyssenkrupp is an international group of companies comprising largely independent industrial and technology businesses and employing more than 100,000 people. Across 56 countries it generated sales of 34 billion in fiscal 2020/2021. Its business activities have been bundled in six segments: Materials Services, Industrial Components, Automotive Technology, Steel Europe, Marine Systems, and Multi Tracks. Backed by extensive technological know-how, the businesses develop cost-effective and resource-friendly solutions to the challenges of the future. Around 3,600 employees work in research and development at 78 locations all over the world, mainly in the fields of climate protection, the energy transition, digital transformation in the industry and mobility of the future. The thyssenkrupp group currently has a portfolio of approximately 18,100 patents and utility models. Under the umbrella brand thyssenkrupp, the group creates long-term value with innovative products, technologies and services and helps make life better for future generations. thyssenkrupp is listed in the MDAX index. thyssenkrupp shares are traded on Frankfurt Stock Exchange (symbol: TKA) and as American depositary receipts (symbol: TKAMY) in the USA.Your responsibilitiesThe Internal Quality Manger leads and directs Internal Quality Management for ThyssenKrupp Bilstein of America (TKBIL). This position is responsible for driving sustainable excellence in quality during the production cycle by providing technical leadership through quality discipline, driving adherence to systems and maintaining an intense customer focus. Follows-up on and provides information to the Customer Quality Department for corrective action and coordination of all customer related quality issues.Essential Duties and Responsibilities:Maintains a safe working environment by complying with all safety and environmental policies in the workplace. Advocates for and promotes a safe work environment by reporting Near Misses and/or other safety and environmental hazards, wearing all required PPE and encouraging others to do the same.Oversees and provides leadership to the Quality Department. Ensures all products manufactured by Bilstein are in accordance with the TKBIL quality programs and requirements as well as the quality/reliability standards of our customer's specifications and expectations.Trains and develops all personnel in root cause analysis of quality issues and development of long-term cost effective solutions as well as a 'preventative' mind set to anticipate future occurrences.Develops, implements and maintains an environment of continuous improvement and adherence to Bilsteins' quality system.Prepares, manages and controls a department budget that meets or exceeds Company goals and objectives. Tracks and maintains quality related costs.Implements, monitors and maintains quality "Best in Class" operating systems and initiatives.Manages and coordinates tasks of Quality Technicians and Internal Quality Engineers.Responsible for assisting in investigations and responses to customer complaints.Manages customer quality rejects and returned materials and the performance of root cause analysis and corrective actions. Assigns corrective actions to appropriate person for follow-up.Reports quality systems results and metrics.Oversees process capability studies and assists in quality audits.Expected to perform management tasks of organizing, motivating, communicating and measuring department personnel activity.Facilitates continuous improvement activities aimed at reducing cost of poor quality and improving overall process capability.Manages quality inspection process and procedures.Manages quality documentationDefines, enhances and improves Plant Quality Management System.Performs situation task force management.Performs all other duties and responsibilities as assigned.Your prof