As an independent group of companies, the BMW Group has a commitment to creativity and breakthrough ideas that goes well beyond the racetrack. In order to continuously create ultimate driving machines, we drive our growth and design excellence by staffing our teams with individuals who are innovative and always looking for the next great idea. If you share our vision and view yourself as an independent, creative thinker, we invite you to join our team in this exceptional role located in Woodcliff Lake, NJ.

　　This is a full-time internship position for a Spring Rotation, expected to start March 18, 2024 through September 13, 2024 in Woodcliff Lake, NJ.

　　Technical Service department is responsible for supporting our dealers with technical information and solutions to maximize dealer efficiency. We create, communicate and implement timely solutions to improve product quality in an ever-changing global market. We provide resolutions to product issues in a manner that fulfills expectations of all customer of the Technical Service Department. By continuing to evaluate the service process and work to improve efficiency and create improved forms of information delivery to our customers.

　　The intern will support the Technical Service Department for the US-Market.

　　Key responsibilities

　　Assisting with coordination and completion of various analytical projectsData analysis to report new issues and compile power points for reporting to management or product engineersProvide resolutions to product issues in a manner that fulfills expectations of customers of the Technical Service DepartmentAssisting in project planning, report development using data management tools, communicating results to Management, and enhancements of existing data tools and other relevant duties as assigned.An opportunity to learn about the BMW aftersales processes and tools as you will be working with various teams within Technical service. Support Product Engineers with ISTA vehicle programing verifications and diagnosing/evaluating vehicles (confirm correctness of repair instructions)Provide quality analysis, evaluation of warranty data and troubleshooting on vehicles and partsOrganize the topics for Premium Diagnosis improvement and following up with Munich on various diagnosis and test plan topics

　　Join the BMW North America team and enjoy a high-performance Total Rewards package that may include:

　　Medical InsuranceAll with options for $0 Employee contributionPaid Time Off in addition to Company paid holidays where eligibleHybrid work environment

　　The hourly rate for Undergraduate students is $29.90.

　　The hourly rate for Graduate students is $36.80.

　　The selected student's academic level will be used to determine the final pay rate. This statement is in accordance with state and local pay disclosure requirements.

　　Even more so than the generous compensation and benefits, the culture and values of BMW Group make it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.

　　At BMW, we are driven by diversity, equity, and inclusion. We are proud to be an Equal Opportunity Employer and are welcoming of all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

　　Qualifications:

　　Requirements:

　　Currently enrolled in a bachelor or master's degree program at an accredited college or university Possess a minimum cumulative GPA of 3.0 (not just in major)Have completed at least 30 college credit hours at time of application (year 3 or 4)Major: Electrical or Mechanical Engineering, preferred concentration: Automotive Basic knowledge of E-mobility, Electronic and/or PowertrainUnderstanding of vehicle systems and components.Strong Excel skill including macros. Prior BMW Group experience (applicable to international students only)Must attach a copy of college unofficial transcriptAbility to work full-time (36.25 hours/week) Excellent time-management skills; ability to prioritize and handle multiple tasks simultaneouslyAbility to manage sensitive and confidential informationExcellent organizational and planning skillsSelf-motivated, adaptable to a dynamic environmentDetail oriented and strong communication skills (verbal and written)Able to work both independently and as part of a teamStrong analytical capabilities

　　Preferences:

　　Prior internship and/or relevant work experience Languages: English (fluent, oral and written)